Sierra Chevrolet of Monrovia

Where do I start? I purchased my vehicle in January and there were some damages to the grille and door molding which the dealer provided a Due Bill on to correct the I purchased my vehicle in January and there were some damages to the grille and door molding which the dealer provided a Due Bill on to correct the issue. It took 3 months and several phone calls for someone to call me back to address the issues. I also noticed a rattling noise coming from the grille. When the service department finally replaced the grille and door molding and supposedly fixed the rattling noise, I took possession of my vehicle and sure enough the rattling noise is still there, the incorrect color grille was installed, and the service department damaged my dashboard in the process of trying to fix the rattling noise. Now I have to take my vehicle back to the dealer for more work. This was supposed to be a brand new vehicle I purchased in January and I'm having all these issues. Needless to say, I will not be purchasing a vehicle from this dealer again until they make things right. More

Good experience. Sold people who genuinely care about your dealership experience. I would recommend to others Sold people who genuinely care about your dealership experience. I would recommend to others More

The staff at Sierra Chevrolet of Monrovia were very helpful and found the perfect car for me! helpful and found the perfect car for me! More

Jeremy did a great job getting me in and out. Also, he kept me updated on the progress of my truck. Also, he kept me updated on the progress of my truck. More

The sales and service team there are immaculate with their service. their communication and interactions with customers they give a very friendly vibe they demonstrate knowledge on all subjects when que their service. their communication and interactions with customers they give a very friendly vibe they demonstrate knowledge on all subjects when questions are asked of them the staff demonstrates knowledge of the vehicles and service products. Special mentions to Marvin in the service department and Andrew from the sales team. Every time I go to this location for service or to purchase/lisa new vehicle my expectations are always met if not exceeded. More

Great service, great communication. Edwin was very personable and made sure all our questions were answered. Great staff. Edwin was very personable and made sure all our questions were answered. Great staff. More

Elliott and Rudy made it easy. Just like it should be buying a car. 10/10 Just like it should be buying a car. 10/10 More

Joe was very helpful and was a pleasure to work with as my service advisor my service advisor More

I recently took my Bolt EV to Sierra Chevrolet of Monrovia for service, and I was thoroughly impressed with the experience. All three of the service advisors at the front desk were friendly, but espe Monrovia for service, and I was thoroughly impressed with the experience. All three of the service advisors at the front desk were friendly, but especially Marvin, who was the one helping me. From the moment I arrived, the staff was welcoming, and the service department was clean and organized, which immediately gave me confidence in their professionalism. Marvin listened to my concerns and explained the service process in detail. He provided a clear estimate of the costs and time required for the service and kept me informed about the status of my car throughout the process, which I greatly appreciated. When I picked up my Bolt EV, it was running perfectly. The service was done efficiently and with great attention to detail. The technician provided a detailed explanation of the work done on the receipt. Overall, my experience with Sierra Chevrolet of Monrovia's service department was outstanding.They are a great Choice for anyone needing car service. I highly recommend them and will definitely return for any future service needs. --- Does this meet your needs? More

Sierra Chevrolet staff treated me with almost respect and are very people friendly. It was a pleasure having Nicholas help me in the process of my truck purchases, are very people friendly. It was a pleasure having Nicholas help me in the process of my truck purchases, More