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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
985 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 985 reviews

August 21, 2024

Excelente servicio y muy buen trato a mi persona , quede muy complacida , muchas gracias por su atencion! More

by mariasantaana33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Sierra Chevrolet of Monrovia responded

¡Gracias por tus amables palabras! Nos alegra saber que tuviste una experiencia tan positiva en Sierra Chevrolet y que nuestro equipo te brindó un excelente servicio. Apreciamos tu apoyo y esperamos verte de nuevo pronto. ¡No dudes en compartir tu experiencia con otros! Sincerely, The Sierra Chevrolet Team

August 21, 2024

Bought a new 2024 2500 HD ZR2. Found that the truck had some damage and was repainted on pass front door. Paint on pass front door is a completely different color gray and driver's More

by joeracer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We appreciate your feedback and thank you for bringing this to our attention. It's concerning to hear that you have been without your truck for 11 days with no communication. At Sierra Chevrolet, we strive to provide a higher standard of service and would appreciate the opportunity to resolve this matter. Please feel free to reach out to us directly, so we can find a solution that works for you. Sincerely, The Sierra Chevrolet Team

August 19, 2024

I didn't have a leak when I took it in, and I do now. More

by elizrortz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand your concern regarding the leak after your visit to Sierra Chevrolet. We appreciate your feedback and would like to address this issue. Please contact us directly so that we can assist you further and work towards a resolution. Your satisfaction is important to us. Sincerely, The Sierra Chevrolet Team

August 18, 2024

Tonya was truly helpful and nice early in morning. She really loves her job and I can tell! More

by JEROME.BLACKWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much, Jerome! We truly appreciate your kind words about your experience at Sierra Chevrolet. It’s wonderful to hear that Tonya made a positive impression on you. We take pride in our team’s dedication and passion for their work. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

August 16, 2024

Great work fixing my issues in a short amount of time. Really happy with the service. More

by dhamdan76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you were happy with the service and that we could resolve your issues quickly. At Sierra Chevrolet, we always strive to provide the best for our customers. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

August 16, 2024

Courteous, efficient, knowledgeable. It took a long time from entering the dealership to leaving with a new vehicle. More

by thegallandsrm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Amaya Cruz
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Aug 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear you found our team at Sierra Chevrolet courteous and knowledgeable. We understand that the process can take some time, and we appreciate your patience during your visit. If you have any further questions or need assistance, please feel free to reach out. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

August 16, 2024

Expirience was great. I was attended to in a kind and welcoming manner by the clerk and technicians. More

by Dskk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear you had a great experience at Sierra Chevrolet. Our team takes pride in providing a kind and welcoming atmosphere. We appreciate your feedback and look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

August 15, 2024

I do highly recommend Sierra Chevrolet service department. I enjoyed working with this team, the new and And ex service advisor manager, as well as the biggest two person Jeremy and Tania will mak More

by mchesley84@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Martin! We greatly appreciate your kind words about our service department at Sierra Chevrolet. It's wonderful to hear that you had such a positive experience with Jeremy, Tania, and the rest of our team. We strive to provide A+ customer service, and your recommendation means a lot to us. We look forward to seeing you again for your next visit! Sincerely, The Sierra Chevrolet Team

August 15, 2024

I only go here for recalls but they are very good at taking care of what is needed. Everything went very well except that the exit was blocked when I went to drive away and it took more that 10 minut More

by JOHNAROHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We're glad to hear that Sierra Chevrolet took care of your recall needs effectively. We appreciate your understanding regarding the exit blockage and will work on improving our traffic flow to enhance your experience. If you have any further concerns, please don't hesitate to reach out to us. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

August 15, 2024

Came in for an oil change and new battery. They did not install the battery correctly the first time causing me to be locked in my car. They sent a tech to see me and get me out of my car. More

by GARYMC20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us, Gary. We appreciate your feedback and take these matters seriously. Please feel free to contact us directly so we can discuss your experience further and improve our service at Sierra Chevrolet. Sincerely, The Sierra Chevrolet Team

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