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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,087 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,087 reviews

November 04, 2024

Marvin was super helpful, answered any question I had. Highly recommended him and his service More

by Franky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
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Nov 06, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Franky, for your wonderful review! We’re so glad to hear that you found our service helpful and that Marvin was able to assist with your questions. Your recommendation means a lot to us at Sierra Chevrolet. We look forward to seeing you next time! Sincerely, The Sierra Chevrolet Team

November 03, 2024

Great customer service and quick turnaround. Great service and will return for continued service of my car. More

by larryayon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We truly appreciate your feedback and are thrilled to hear that you experienced great customer service and a quick turnaround at Sierra Chevrolet. We look forward to seeing you again for your car's continued service! Sincerely, The Sierra Chevrolet Team

November 01, 2024

left car for 3 days and nothing was done . my service advisor wasted my time for 3 days. More

by waiyanmin.lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jeremy
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Nov 04, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand your frustration about the delay in service for your vehicle at Sierra Chevrolet. Your feedback is important, and we encourage you to reach out to us directly so we can address your concerns and work towards a resolution. We appreciate your feedback and hope to improve your experience in the future. Sincerely, The Sierra Chevrolet Team

October 31, 2024

The dealer was in a good location and easy to find. A bit far from my house but closer to my office. They had a good selection of Bolts and new cars as well. They were going through remodeling and I’m More

by Top Cat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Cardiel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you found Sierra Chevrolet easy to locate and appreciated our selection of Bolts and new cars. We are indeed excited about the remodeling and can't wait to unveil our updated showroom. If you have any further questions or need assistance, please don’t hesitate to reach out to us. We hope to see you again soon! Sincerely, The Sierra Chevrolet Team

October 31, 2024

The dealership is v professional who would help you in every manner to give you good deal. Thank you team !!! More

by Mish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin, Nikhil
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Nov 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review, Mish! We truly appreciate your kind words about our team's professionalism and commitment to helping you find a great deal. At Sierra Chevrolet, we strive to provide exceptional service, and we’re glad to hear you had a positive experience. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

October 30, 2024

The dealership helped me to get the repair done on time. The repair was done right. More

by DANLONG444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We’re glad to hear that your repair was completed on time and to your satisfaction. At Sierra Chevrolet, we aim to provide quality service, and it’s wonderful to know we met your expectations. If you need anything else or have questions in the future, feel free to reach out. We look forward to assisting you again! Sincerely, The Sierra Chevrolet Team

October 30, 2024

The service advisor is not proactive in letting me know what is happening with my vehicle. I have to reach out every time to get an update. Luckily the manager explained everything to me at the end after I More

by TSEDREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
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Nov 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We understand your concerns regarding communication during your vehicle's service at Sierra Chevrolet. It's essential for us to keep our customers informed, and we appreciate you bringing this to our attention. We’re glad our manager was able to provide you with the information you needed. If you have any further concerns or would like to discuss your experience, please don’t hesitate to reach out. Your satisfaction is important to us. Sincerely, The Sierra Chevrolet Team

October 30, 2024

Very good vehicles, very poor service. The communication between client and sales needs to drastically improve. Brand new vehicle was on shop for 7 days. Unless i contact someone, no one w More

by Miguel Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elliott
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Nov 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Miguel. We appreciate your comments regarding the quality of our vehicles at Sierra Chevrolet. Our team values your input and will work on enhancing our communication processes. Thank you for bringing this to our attention. Sincerely, The Sierra Chevrolet Team

October 30, 2024

Never a bad experience when I go to Sierra Chevrolet. Staff is always great! 10/10 would always recommend More

by eramirez822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We're thrilled to hear that you've consistently had great experiences at Sierra Chevrolet. Our staff appreciates your kind words, and we look forward to welcoming you back in the future. Don't hesitate to share your experience with others! Sincerely, The Sierra Chevrolet Team

October 29, 2024

Great service and the transaction was quick and easy. Andrew Lisk did a great job! More

by BUZZ1361
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us at Sierra Chevrolet and that Andrew provided excellent service. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

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