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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,087 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,087 reviews

November 25, 2024

Excellent service, discounts were met and our cars were clean. Service was done in a timely manner More

by CAMPOSRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Nov 26, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you received excellent service and that the discounts were met at Sierra Chevrolet. It's great to know that your cars were clean and that the service was completed promptly. We appreciate your kind words and look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

November 25, 2024

Tanya is always able to quickly and professionally book my car in for a service! More

by Darren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Darren, for your wonderful review! We appreciate your kind words about our team and are glad to hear that you find our service booking process efficient and professional. We look forward to seeing you at Sierra Chevrolet for your next service! Sincerely, The Sierra Chevrolet Team

November 24, 2024

My service rep Joe has always been a huge help to me and my husband anytime we bring our car in. He answers our concerns, offer suggestions and on this particular day assisted me with Sunbit app to pay for More

by P_cart26652002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
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Nov 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We’re thrilled to hear that Joe has been such a helpful resource for you and your husband at Sierra Chevrolet. It's great that he could assist you with the Sunbit app as well. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

November 24, 2024

Great customer service. Alfonso Hernandez great sales professional.Very friendly a lot of knowledge. Went through the car and how everything works and let me I can call hem a More

by Larry.cantrell15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
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Nov 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We truly appreciate your feedback about Alfonso and the excellent customer service you received at Sierra Chevrolet. It's great to hear that he was able to assist you so thoroughly. We look forward to seeing you again, and don’t hesitate to reach out if you have any questions or need assistance in the future! Sincerely, The Sierra Chevrolet Team

November 24, 2024

Tammy is a rock star. She always goes out of her way to make seamless transitions. More

by randy72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tammy Ranville
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Nov 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that Tammy made your experience so seamless. At Sierra Chevrolet, we strive to provide exceptional service, and it's great to know that Tammy exemplifies this. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

November 24, 2024

I can’t thank the team enough at Sierra Chevrolet for what they did in order to get the truck I wanted at phenomenal deal, on top of taking in my trade. This group works hard to make sure you’re happy. 1 More

by s_batilaran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Scammacca (internet sales) Rudy and Nick in F&I
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Nov 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic experience obtaining your truck at Sierra Chevrolet. Our team, including Nick, Rudy, and Big GM Mike, strives to go above and beyond to ensure our customers are happy. We appreciate your recommendation and look forward to assisting you again in the future! Safe travels in your new truck! Sincerely, The Sierra Chevrolet Team

November 23, 2024

Joe Jimenez is the best. He always takes care of my service needs! Thank you! More

by Priscella Arellanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that Joe has consistently provided excellent service for your needs. At Sierra Chevrolet, we strive to ensure all our customers feel well taken care of. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

November 22, 2024

They are very busy it's nearly impossible to get service in timely manner. Even with appointment ahead of time. More

by Halloween_94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We understand your concerns regarding the timeliness of our service at Sierra Chevrolet. We appreciate your patience and are continuously working to improve our processes to enhance your experience. If you have specific details or need further assistance, please feel free to reach out to us directly. We value your input and hope to serve you better in the future. Sincerely, The Sierra Chevrolet Team

November 21, 2024

If I could give you zero, I’ll gladly would. Fortunately, I can’t as they didn’t fix my truck and Tanya had horrible customer service. More

by carla.paz36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We are disappointed to hear your disatisfaction regarding the service of your truck. Your feedback is valuable, and we take it seriously. Please feel free to reach out to us directly at Sierra Chevrolet so we can address your concerns and work towards a resolution. We appreciate your insight and hope to improve your experience with us. Sincerely, The Sierra Chevrolet Team

November 20, 2024

Andrew was great. It was a positive experience and I really like the truck - Colorado More

by DDICKEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with Andrew and that you love your Colorado truck. At Sierra Chevrolet, we strive to make every visit memorable. We hope to see you again soon! Sincerely, The Sierra Chevrolet Team

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