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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,086 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,086 reviews

January 01, 2025

I took my truck from for front breakes service on a Friday at 12pm. Service consultant Tanya told me truck wouldnt be ready until Saturday she told me by the end ot the day she was going to tell me wha More

by MIGUELCH93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience, Miguel. We understand your frustration regarding the lack of communication about your truck's brake service. At Sierra Chevrolet, we strive to keep our customers informed throughout the service process. We appreciate your feedback and will work to address your concerns and ensure a better experience in the future. Your feedback is valuable to us, and we appreciate you bringing this to our attention. Sincerely, The Sierra Chevrolet Team

December 30, 2024

Everything was great thank you for the great service will be back if needed services More

by SEREM91107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We appreciate your kind words about our service at Sierra Chevrolet. We're glad to hear everything went great, and we look forward to assisting you again whenever you need us. Safe travels! Sincerely, The Sierra Chevrolet Team

December 28, 2024

I was pleased with the professional, courteous and expedient assistance from staff to get me into my desired vehicle. Thank you! More

by LOUISLENARD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Scammacca, Edwin, finance mgr
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Dec 29, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We at Sierra Chevrolet are thrilled to hear that you were pleased with the professional and courteous assistance from our staff in getting you into your desired vehicle. We appreciate your support and look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

December 24, 2024

Nick in finance so unprofessional! I would never recommend anyone to purchase a vehicle from Sierra Chevrolet More

by plata66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Urias
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Dec 26, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your thoughts. We are disappointed to hear that your experience with the finance team was unsatisfactory. Your feedback is important to us, and we strive to maintain high standards at Sierra Chevrolet. We encourage you to reach out to us directly to discuss this further and see how we can address your concerns. Thank you again for your input. Sincerely, The Sierra Chevrolet Team

December 23, 2024

I wrote a review previously but was not able to mention/select my sales rep. Cesar was awesome! More

by rongarner1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar - Sales
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Dec 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to share your experience! We're thrilled to hear that Cesar provided you with awesome service at Sierra Chevrolet. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, The Sierra Chevrolet Team

December 21, 2024

Sierra has a great staff of knowledgeable service writers. They always give me good advice. The service department also did an excellent job and had my car back before lunchtime. More

by TGAVERN
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
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Dec 23, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We truly appreciate your feedback about our knowledgeable service writers and the efficient work of our service department. It's great to hear that they provided you with good advice and had your car ready so quickly. We look forward to seeing you again at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

December 19, 2024

Helpful service staff. Joe Jimenez understood my vehicle and offered some discount assistance with a costly repair. More

by RY19ANB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're glad to hear that Joe Jimenez was able to assist you with your vehicle and provide some discount assistance for your repair. At Sierra Chevrolet, we strive to support our customers in any way possible. We hope to see you again soon! Sincerely, The Sierra Chevrolet Team

December 18, 2024

the team is amazing and make the process so easy. will be going back soon and over again when needed More

by Nicole Rodriguez (Pasalo)
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Sievertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Johansing
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Dec 18, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words! We're thrilled to hear that our team made the process easy for you. We look forward to welcoming you back to Sierra Chevrolet whenever you need us again. Your support means a lot! Sincerely, The Sierra Chevrolet Team

December 18, 2024

The team at Sierra Chevrolet always takes amazing care of me and both of my cars. They’re a great team in their new service drive looks absolutely amazing! I love the remodel. More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Suchanek
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Dec 18, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that our team at Sierra Chevrolet has consistently taken great care of both you and your cars. We appreciate your support and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

December 16, 2024

Sold me a used car with a broken windshield and didn't fix it. Lied about extras not included in the sticker price. Don't buy a car from this dealership. I've never had such bad customer service in my lif More

by unhappycust
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand your concerns about the used car with the broken windshield and the issues regarding the sticker price. We appreciate your feedback and would like to discuss this matter further to ensure we address your concerns. Please reach out to us directly at Sierra Chevrolet so we can work towards a resolution. Your satisfaction is important to us. Sincerely, The Sierra Chevrolet Team

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