Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Showcase Honda - Service Center

Phoenix, AZ

4.7
974 Reviews
Call Service Center (602) 464-7145

974 Reviews of Showcase Honda - Service Center

Sort by
March 08, 2025

The work was completed within the specified timeframe. I was satisfied with the service and the free cappuccino was very good. More

by sven318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 07, 2025

Very personable and caring and thorough with explaining about different services and the time that it will take to have done More

by racheldabomb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 06, 2025

Very good customer service . Always keep me updated about my vehicle & the services being done More

by YUDITH.FRIAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Showcase Honda responded

Thanks for your feedback, Yudith! We're glad to hear you appreciate our customer service and updates. Your satisfaction is important to us, and we aim to keep improving. Looking forward to serving you again!

March 05, 2025

Make sure you get the name of the person who gives you a quote for parts and service. More

by Cramador
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Showcase Honda responded

Thanks for the great feedback! We appreciate your tip on getting names for quotes. Clear communication is key, and your insight helps us improve our service. Glad to have you with us!

March 05, 2025

This is, by far, the best dealership in the valley of the sun. Love the salesmen, but the women in finance are even better. More

by Oziah20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ungor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Showcase Honda responded

Thanks for the fantastic review! We’re thrilled to hear you had such a positive experience with our team. Your kind words about our salesmen and finance staff mean a lot to us. We look forward to serving you again in the future!

March 04, 2025

It wa quick,efficient and worthwhile. No issues, except the.Chairs in waiting room are uncomfortable. More

by EDWINCWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Showcase Honda responded

Thanks for your fantastic review, Edwin! We're thrilled to hear you had a quick and efficient experience. We appreciate your feedback about the waiting room chairs and will look into it. Your comfort is important to us!

March 02, 2025

James is always very professional and polite. He has been thorough and concise concerning the needs of my vehicle l. More

by mlnchambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Showcase Honda responded

Thank you for your feedback! We're so glad to hear that James has consistently provided you with professional and polite service. It’s great to know he’s been thorough and clear about your vehicle's needs. We truly appreciate your trust in him and look forward to continuing to serve you!

February 27, 2025

Service mgr is not customer oriented. My 2017 oddesy has 83500 miles and has oil ring issue well documented by other cars with 3.5 liter engine. Wanted to charge me $5,000 dollars to fix. More

by Al.krieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Proo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Showcase Honda responded

We understand your frustration with the situation, especially given the reported issue with your Odyssey. It’s important to us that our customers feel confident and valued, and we’re sorry to hear that this was not the case during your visit. We always aim to provide clear and honest options when it comes to repairs and pricing. If you would like to discuss this matter further or explore any alternative solutions, we encourage you to reach out to Sean Hoopes, Service Director, at 602-274-3800.

February 27, 2025

Always friendly, timely and efficient! We apprectiate that we are always able to get our service needs met quickly! More

by LindaA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Hoopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Showcase Honda responded

Hi Linda, thank you for your feedback! We’re glad to hear you appreciate our friendly and efficient service. However, we're sorry to see you rated us lower. Your insights are important as we strive to improve every aspect of your experience. We hope to earn a higher rating next time!

February 26, 2025

An awesome dealership I am really happy u had the opportunity to have taken out a car from that dealership More

by Melina Acosta Bernal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Showcase Honda responded

Melina, thank you for your fantastic review! We're thrilled to hear you had a great experience with us. Enjoy your new car, and we look forward to seeing you again soon!

1
2
...
98