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Showcase Honda - Service Center

Phoenix, AZ

4.7
937 Reviews

937 Reviews of Showcase Honda - Service Center

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January 31, 2025

Servicial, trató de ayudar y muy amable en El trató. El servicio fue rapido. Aunque a esta fecha no me han llamado para El recall. More

by marguy1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Clear communication about my vehicle needs. Received a message to confirm my approval of maintenance. Transparency is important ti build trust. The associate helping me made sure my vehicle was More

by MARIVEL380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Showcase Honda responded

Marivel, we’re thrilled to hear you had a great experience! Clear communication and transparency are key to building trust, and it's fantastic that our team met your expectations. Thank you for sharing your positive feedback! We look forward to assisting you again in the future.

January 30, 2025

Just threw me in a car and that was it; only cared about the sale More

by EDDARDEN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard York
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hoopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ungor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Showcase Honda responded

Our goal is to make sure every customer feels heard and valued, and we understand that it’s important to feel well-guided throughout the entire process. We’d appreciate the opportunity to learn more about your experience and address your concerns. Please feel free to reach out to Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539 so we can make things right.

January 29, 2025

Great service! Very polite and efficient ! Would recommend to anyone. Have been using them for years. More

by neerasm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Showcase Honda responded

Thank you for your kind words! We're glad to hear you've been with us for years and appreciate our service. Your recommendation means a lot to us, and we look forward to serving you again.

January 29, 2025

Prompt and courteous service. Service Advisors are knowledgeable and are good listeners. Put the customer first. More

by MDAY16
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Showcase Honda responded

Thank you for your fantastic review! We're thrilled to hear that our Service Advisors provided you with prompt and courteous support. Your satisfaction is our top priority, and we appreciate your recognition of our team's dedication to putting customers first. We look forward to serving you again!

January 28, 2025

My service representative had great customer service he was very knowledgeable and timely as well. More

by Diann Weaverling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Showcase Honda responded

Diann, thank you for the fantastic feedback! We're thrilled to hear that your service representative provided knowledgeable and timely assistance. Our team strives to deliver the best experience, and it’s great to know we hit the mark! Your support means a lot to us.

January 28, 2025

Solid service! Dan is the Best around!! He's fair and honest and dedicated to you! I wouldn't go anyplace else! More

by ABinPHX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McCourt
Jan 29, 2025 -

Showcase Honda responded

Thanks! We’re thrilled to hear you had such a great experience with Dan. We strive to provide top-notch service, and it’s wonderful to know our efforts are appreciated. Your support means a lot to us!

January 27, 2025

Showcase Honda employees are very nice. Any of them will engage you. They also take responsibility for anything not done right. Austin my service manager knows his craft, and I can coun More

by RONRAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Showcase Honda responded

Thanks! We're thrilled to hear about your positive experience with our team, especially with Austin. Our staff takes pride in providing excellent service and support. Your feedback is greatly appreciated and motivates us to keep delivering the best for our customers!

January 26, 2025

Very friendly and respectful. Very prompt with timing and made the process happy and stress free More

by nora.grusk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McCourt
Jan 27, 2025 -

Showcase Honda responded

Thank you, Nora! We’re thrilled to hear that you had a positive experience with us. Our team always strives to make the process as smooth and enjoyable as possible. Your feedback means a lot!

January 25, 2025

Have been a customer for roughly 20 years including service on 3 Hondas, 2 of which were purchased at Showcase Honda. Very happy with the service I have received More

by pwiegand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Showcase Honda responded

Thanks! We’re thrilled to hear that you’ve been with us for 20 years and appreciate your loyalty. It’s great to know you’re happy with the service on your Hondas. We look forward to continuing to provide you with excellent service in the future!

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