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Showcase Honda
Phoenix, AZ
2,210 Reviews
Welcome to Showcase Honda in Phoenix, AZ is Arizona's Best Dealer for New Honda cars and Quality Used Cars. Showcase Honda is conveniently located just off the I-51, between North 16th Street and North 12th Street on Camelback Road. Showcase Honda proudly serves our neighbors all around the greater Phoenix Metro area being the first Honda store in town!
Showcase Honda in Phoenix has a large selection of New Honda Models as well as Quality Pre-Owned Cars and Trucks. You can research all the Honda models right here in our virtual Honda Showroom. Drivers interested in a sport utility vehicles can choose between the class leading Honda CR-V, the award-winning Pilot SUV, hip Honda Element and the all-new rugged and dependable Honda Ridgeline
We hope to have the opportunity to meet you soon at our greater Phoenix Honda dealership. Our helpful staff is always available to answer any question you may have about purchasing a new or used car, financing, repair or car parts. Browse our inventory and take a test drive of a new Honda Civic, Fit, Accord, CR-V, Odyssey, Element, or any other Honda, when you visit our Phoenix car dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,210 reviews
January 04, 2025
James is AMAZING! I came to this location for a warranty issue. James insured I was well taken care of by keeping me updated on the process. He is so friendly and dep I came to this location for a warranty issue. James insured I was well taken care of by keeping me updated on the process. He is so friendly and dependable, you are really lucky to have such an awesome employee! More
by BJONES.4
Verified CustomerEmployees Worked With
January 03, 2025
I was quite pleased with Cassie. Good communication and kept things on schedule. I appreciate a woman in a traditionally male dominated field. I especially enjoyed Alejandro Verga Good communication and kept things on schedule. I appreciate a woman in a traditionally male dominated field. I especially enjoyed Alejandro Vergara, the salesman I worked with. He listened to me and there was never any pressure! He was infinitely patient and always responded in a timely manner to my questions. He has even checked in with me since the sale. And also Fernando (or Francisco) my apologies as I never saw his name, but the gentleman who helped me with the financing on the Saturday I came in to purchase the car. He was very pleasant to work with. I was delighted that Alejandro brought my car to my home when it was ready! What a wonderful service! I'm very pleased with the new car. I feel it is just what I needed. I am happy to do business with Showcase Honda. More
by mmmcboop
Employees Worked With
Other Employees :
Fernando who helped me finance the car
January 03, 2025
I am writing this review to express my frustration and disappointment with Showcase Honda’s handling of my situation. Despite numerous attempts to resolve the issue, I’ve been met with a lack of attention disappointment with Showcase Honda’s handling of my situation. Despite numerous attempts to resolve the issue, I’ve been met with a lack of attention, accountability, and transparency. Late September I turned in my leased car to trade in as I have for the last 4 years. After leasing a new car that night I was forced to resign just a week later, due to Showcase Honda’s mistake of calculating the taxes incorrectly. I was assured that no changes of the contract were made but due to the delay of resigning, my payment for the car I traded in came out since it was still under auto pay. I called to see how to resolve this and the salesmen that helped me said to go through my personal bank and they should refund me. My bank said it was on the dealership to repay me so I called the financial team at showcase Honda. The finance team told me once my old car was paid off there should be a remaining balance that will be sent back to me, they guaranteed I would get the full amount that I paid back. Over the course of three months I continued to call for updates but was given the run around by Showcase Honda’s Sales, Accounting, and Financial teams with multiple promises to address the issue and compensate me for their mistake. In December I finally received a call back saying the check was sent out to me. I was relieved until I opened the check and saw that only a partial amount was sent back to me. I was furious because this took over 3 months to get the check and what was promised to me was that I would receive the full amount that came out of my account. I called back demanding some answers and spoke with a finance team member who explained what he believed happened- which was that a partial amount of the payment was taken by Honda financial for taxes and fees and the remaining balance went to the principal of the car, which was the amount sent back to me. This did not make sense to me, as during the original signing a payoff amount for the car getting turned in was agreed upon and nothing further was needed from me. The automatic payment was purely just extra that should have been returned in full. The finance team member said that I can call Honda Financial bank to see if I can get reimbursed but he couldn’t guarantee that. Instead of taking responsibility and making things right, Showcase Honda consistently shifted the blame to Honda Financial Bank. I then called Honda financial and explained to them my situation and they did see that there was some money floating around and they needed some time to figure out where it went. The representative called me back a couple of days later and explained to me that Showcase Honda was late on paying off my old car due to the resigning, this caused the payoff amount to be changed due to fees. So when my payment came out it went towards their mistake that I had to pay for. The Honda Financial Bank Representative said she would call the dealership and explain to them what really happened. I still have yet to receive a call from Showcase Honda. To add insult to injury, Showcase Honda is attempting to claim that the issue lies with me and Honda financial despite clear documentation from Honda financial that confirms the mistake was made by Showcase Honda itself. This lack of accountability and willingness to take responsibility for their errors is appalling. I would caution others to think twice before doing business with Showcase Honda, their lack of accountability and customer care is alarming and I can no longer recommend them. More
by NH22
Employees Worked With
January 03, 2025
I have purchased 3 new vehicles from Showcase Honda, The last 2 from Deneen. I enjoy working with her, she is very professional and has a great product knowledge. She working very well with me to achieve m last 2 from Deneen. I enjoy working with her, she is very professional and has a great product knowledge. She working very well with me to achieve my needs for a new automobile. I would not hesitate to recommend her to anyone looking for a wonderful new vehicle from Honda More
by mdolimpio12
Employees Worked With
January 02, 2025
Great service by the team on helping me buy a new car and complete the paper work on time complete the paper work on time More
by sunny20053
January 02, 2025
Great customer service. Brum Singh was very helpful and explained everything made a wonderful car buying experience. Brum Singh was very helpful and explained everything made a wonderful car buying experience. More
by dhonguyen
January 02, 2025
Devin Suzuki was very thorough and patient explaining my cars overall maintenance needed . I would highly recommend him ! cars overall maintenance needed . I would highly recommend him ! More
by MMONAGHAN12
Employees Worked With
January 01, 2025
Sharma (salesperson) made the car buying experience so easy and hassle free. He got me the car I wanted at a price I was happy with. This was my second car I've purchases t Showcase Honda and whenever the easy and hassle free. He got me the car I wanted at a price I was happy with. This was my second car I've purchases t Showcase Honda and whenever the time comes - I'd definitely give them my business in the future! More
by BRANDON_D_K
December 31, 2024
Great with out the door pricing on some Kia’s , definitely coming back later for a trade in or something brand new again . definitely coming back later for a trade in or something brand new again . More
by Andrew s
Employees Worked With
