
Showcase Honda
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Christian was very attentive, pleasant, and hardworking. He paid attention to both my husband and I’s needs. He was very diligent in ensuring we received everything we needed. He went above and beyond in pr He paid attention to both my husband and I’s needs. He was very diligent in ensuring we received everything we needed. He went above and beyond in providing proper instructions regarding our purchase. His character and personality made us feel like we made the right choice. We enjoyed his charisma and enthusiasm. He created an environment of comfort and provided us with a sense of peace in knowing that anyone we recommended to him would leave feeling fulfilled. He did not just sell us a car or treat us like strangers, he made us feel as though we were part of his family. We could tell that he loves his job. Thank you, Christian! More
over charge for an used car . .add accessories fee on top of sales price on an used car. .add accessories fee on top of sales price on an used car. More
What a great dealership Evan better sales manager. Thanks roscoe I don't think we would have purchased 2 cars if it wasn't for you. Thank You Thanks roscoe I don't think we would have purchased 2 cars if it wasn't for you. Thank You More
Fast, friendly, honest service department at a dealership that sells reliable vehicles at competitive prices. that sells reliable vehicles at competitive prices. More
Cedric and his team at Showcase Honda will work hard to get your deal done get your deal done More
Absolutely horrible experience. Made a deal, had everything in line, cashiers check and entire deal ready to go. Flew all the way there from Oregon to be joked around for 6 hours an Made a deal, had everything in line, cashiers check and entire deal ready to go. Flew all the way there from Oregon to be joked around for 6 hours and had to fly back home empty handed. They left me stranded at the dealership at 10pm no offer for an uber anywhere or a ride. Sales manager was extremely rude and unprofessional stay away at all costs! More
Great customer service, attentive, and prompt completion of work. Honest and clear communication by service advisor of work. Honest and clear communication by service advisor More
I would like to start off by saying that my review of the dealership has nothing to do with my sales lady. She was fantastic. My rating is 100% aimed at the finance department. Our finance guy was absolutely dealership has nothing to do with my sales lady. She was fantastic. My rating is 100% aimed at the finance department. Our finance guy was absolutely awful. When we got into his office from the very beginning he was very condescending and spoke to me like I was uneducated and had no idea how the car buying process worked. We finally came to an agreement on the gap and service portion. Then came the next big issue. We were in his office for hours and he kept telling us he is having computer issues, then he said we were going to sign paper documents, then he said we were going to sign remotely and continued to screw us around. Then we had to sign the paper work multiple times and through the purse of this I kept reconfirmed what our APR was going to be. He assured us what our interest rate would be finally after a couple of hours of this nonsense we were finally done. Fast forward to when I got my finance paper work and to my surprise this man changed the APR that we agreed to to something totally different. When we tried to confront him directly about this he again was very dismissive and spoke down to me. It is absolutely ridiculous that someone can mess up the contract and not take ownership of it, and not make an attempt to fix it. This will be my first and last purchase from Showcase Honda. The finance department does not take responsibility for their mistakes and they do not care about the customer. More
Servicial, trató de ayudar y muy amable en El trató. El servicio fue rapido. Aunque a esta fecha no me han llamado para El recall. El servicio fue rapido. Aunque a esta fecha no me han llamado para El recall. More
Clear communication about my vehicle needs. Received a message to confirm my approval of maintenance. Transparency is important ti build trust. The associate helping me made sure my vehicle was Received a message to confirm my approval of maintenance. Transparency is important ti build trust. The associate helping me made sure my vehicle was at its best before handing it over. More