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Showcase Honda
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Have had constant issues with my "certified preowned" Honda civic. Paid $700 for "major service" in September 2024. 1 went to a different mechanic last week who believes showcase Honda did not actually Honda civic. Paid $700 for "major service" in September 2024. 1 went to a different mechanic last week who believes showcase Honda did not actually replace my transmission or brake fluid, nor did they replace my air or cabin filters. All of which I paid for. Would highly, highly recommend not coming here. More
I had to bring my vehicle back twice for additional work that should have been completed correctly on the initial visit. Francisco was great to work with. He made this experience as painless as possible con that should have been completed correctly on the initial visit. Francisco was great to work with. He made this experience as painless as possible considering the challenges that came up. More
Overall I had a good experience until a “manager” came in to close the “deal” at the signing of my paperwork. He was very condescending as if I didn’t understand English. Then he tried to be condescending in to close the “deal” at the signing of my paperwork. He was very condescending as if I didn’t understand English. Then he tried to be condescending in Spanish and he only showed how stupid he sounded. People like him need to stay behind the scenes. More
Scott was excellent. Listened to all our requirements, answered our questions and made the purchase very easy and straightforward. Listened to all our requirements, answered our questions and made the purchase very easy and straightforward. More
Sharma made the whole process quick, painless, and made sure I was well taken care of. He’s always genuine and does everything he can to provide top tier service. I love my new car sure I was well taken care of. He’s always genuine and does everything he can to provide top tier service. I love my new car More
liar to customer about the job never been done and disappointed to Me about honda services. disappointed to Me about honda services. More
Customer Service friendly and efficient. I enjoy taking a cappuccino while wait for my service in Showcase Honda. They are always very enthusiastic and polite. Keep greeting and smiling I enjoy taking a cappuccino while wait for my service in Showcase Honda. They are always very enthusiastic and polite. Keep greeting and smiling. More
Good service, smooth process, friendly staff, and great communication—highly recommend for a hassle-free experience! communication—highly recommend for a hassle-free experience! More
This dealership is professional and kind and seems to know what they are doing, while some advisors can be a little pushy when dealing with an older woman, as evidenced by changing their tune when a youn know what they are doing, while some advisors can be a little pushy when dealing with an older woman, as evidenced by changing their tune when a young male shows up who has knowledge. It is understood you are in the business to make money but that type of ethics doesn’t jive with me. I give four stars because the work is done well, and not all advisors are this way. Some are nice and very professional. One thing is that, and I’m not sure why dealerships do this, you all are overpriced. If you want more business be competitive. If you charge 150 for an oil change that I can get it for 80 elsewhere what do you think the choice will be. More
Francisco was pleasant to work with. They gave me a couple options to fix my engine issues, however I did not go through with it due to pricing They gave me a couple options to fix my engine issues, however I did not go through with it due to pricing More