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Shottenkirk Hyundai Granbury - Service Center

Granbury, TX

4.9
144 Reviews

144 Reviews of Shottenkirk Hyundai Granbury - Service Center

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September 14, 2023

Customer service was great, on top of what I needed and in a timely manner. Appreciate the care of everyone evolved. Thank you More

by tkparker874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale, Bobby Swan
Sep 15, 2023 -

Shottenkirk Hyundai Granbury responded

tkparker874, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Granbury!

September 12, 2023

This is a quiet, clean dealership with professional, knowledgeable people to help customers. I was there to have my car serviced. I was only there for an hour and had 2 visits with my service rep. A More

by elmonaedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Z. Was the only person I dealt with.
Sep 13, 2023 -

Shottenkirk Hyundai Granbury responded

elmonaedwards, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 11, 2023

Yes. Service advisors need to know how to credit charge cards after charges applied that shouldn't have been. I have a call into the service manager Cole, More

by Jsbarr206
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 12, 2023 -

Shottenkirk Hyundai Granbury responded

Jsbarr206, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Granbury

August 29, 2023

They were courteous and professional. We appreciated the time line and promptness in taking care of the vehicle. More

by Mary
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk who worked
Sep 03, 2023 -

Shottenkirk Hyundai Granbury responded

Mary, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 28, 2023

It was good, clean and friendly. Thanks for doing a great job on my truck. More

by Kay Wiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toby Agee, Josh Snider
Sep 03, 2023 -

Shottenkirk Hyundai Granbury responded

Kay Wiley, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 21, 2023

They always take great care of you at the service center never a hassle for me More

by Holyroller811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
Aug 22, 2023 -

Shottenkirk Hyundai Granbury responded

Holyroller811, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 19, 2023

Excellent customer service at this dealership. Everyone I dealt with was extremely courteous, and offered to help whenever I ask. Highly recommend them. More

by ck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Leet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brook Pierce
Aug 21, 2023 -

Shottenkirk Hyundai Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Granbury in the future!

August 19, 2023

I just moved recently from another city and I'll admit that that I was spoiled by the Hyundai dealership there. So I apologize, my expectations were a bit lower for Shottenkirk Hyundai walking in. Walkin More

by Bill
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 21, 2023 -

Shottenkirk Hyundai Granbury responded

Bill, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Granbury!

August 17, 2023

Very professional. Service employees were kind and helpful. I would definitely recommend to my friends! More

by Claudiadavis6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Weems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Leet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makala Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Shottenkirk Hyundai Granbury responded

Thank you very much for your business! Your feedback is important to us and we appreciate you taking the time to share your experience. We look forward to seeing you again!

August 14, 2023

We were treated as a valued customer with respect. Which meant a lot to me as a female customer! More

by boyleswanda6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 22, 2023 -

Shottenkirk Hyundai Granbury responded

boyleswanda6, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Granbury!

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