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Shottenkirk Hyundai Granbury - Service Center

Granbury, TX

4.9
144 Reviews

144 Reviews of Shottenkirk Hyundai Granbury - Service Center

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December 21, 2023

I purchased my vehicle from this dealership and all interactions then and with service appointments has been very positive. More

by margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke
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Dec 25, 2023 -

Shottenkirk Hyundai Granbury responded

margaret, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Granbury!

Helpful
December 20, 2023

Excellent job. I like that the mechanic checks for lots of other stuff during the oil change. More

by Fred Warden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Helpful
December 16, 2023

Quick to respond when I arrive and even quicker to complete my service today (Fuel Induction service) Even though my normal Service Advisor was not there that didn't slow them down in taking care of More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department(Savanah)
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Dec 17, 2023 -

Shottenkirk Hyundai Granbury responded

Bill, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
December 16, 2023

Very friendly, efficient, and honest about what work needs to be done. Definitely recommend them. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure it was in service
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Dec 17, 2023 -

Shottenkirk Hyundai Granbury responded

Jennifer, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Granbury in the future!

Helpful
December 16, 2023

I'm a firm believer service department's sell cars. Backbone of dealership's Quality of service is the decision maker for me on my next purchase. More

by Loren Bates
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makala Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor Brooke Pierce and Jada Long service manager Cody is why I come back. Backbone of this dealership , Toby Agee, Josh Snider
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Dec 17, 2023 -

Shottenkirk Hyundai Granbury responded

Loren Bates, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Granbury in the future!

Helpful
December 15, 2023

I always have a good experience at this dealership in the service department and the parts department that's why I have no problem driving 40 some miles just to come to this dealership More

by rrcarrillo61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke,
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Dec 17, 2023 -

Shottenkirk Hyundai Granbury responded

rrcarrillo, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
December 08, 2023

Pleasant staff. Friendly and professional. I will return when needed and I will always drive a Hyundai. Brooke at the Service Center is a very nice benefit for this More

by paulalynnwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke in Service
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Dec 10, 2023 -

Shottenkirk Hyundai Granbury responded

paulalynnwalker, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Granbury in the future!

Helpful
December 02, 2023

Need the availability of a shuttle to work home etc really inconvenient to make arrangements to be picked up and taken back, only a one vehicle family More

by Rwood3363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 04, 2023 -

Shottenkirk Hyundai Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Granbury

Helpful
November 03, 2023

Friendly technicians and great service. Waiting area is nice. Especially nice new car service free for first couple years More

by Travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Nov 05, 2023 -

Shottenkirk Hyundai Granbury responded

Travis, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
October 29, 2023

your general manager, Brian does a great job for your dealership real service orientated that’s why I enjoy doing business with you guys More

by jerryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Shottenkirk Hyundai Granbury responded

jerryl, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Granbury in the future!

Helpful
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