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Shottenkirk Hyundai Granbury - Service Center

Granbury, TX

4.9
146 Reviews

146 Reviews of Shottenkirk Hyundai Granbury - Service Center

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January 12, 2024

The service dept is always on time with my appt, service reps friendly & knowledgeable. Always great service for the 10 years I have owned my Elantra Coupe More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Swrvice Dept names not listed
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Jan 15, 2024 -

Shottenkirk Hyundai Granbury responded

Jim, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 11, 2024

The dealership Customer Service was very accurate very quick and they worked with me on getting me in the slot that I needed. They do an incredible job and customer service. I could just say a lot of thin More

by j.gonyea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of the above listed departments have excellent help. I don’t remember the names but anyway, I love Hyundai in Granbury.
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Jan 14, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Granbury!

January 10, 2024

Everyone here has always been very friendly and welcoming. Perhaps more importantly, they've always been so transparent--never a surprise charge or fee, never any unexpected shocks. Just very clear More

by coyne.mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician Name Unknown
Report | Print
Jan 10, 2024 -

Shottenkirk Hyundai Granbury responded

coyne, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Granbury!

January 08, 2024

Customer service representative always kind and does the job with a smile. Quick and covers what needs to be done. More

by tkparker874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Report | Print
Jan 08, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Granbury

January 05, 2024

Excellent service,very polite and professional, no complaints so I don’t have any thing else to add More

by keithandlaurie80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service area
Report | Print
Jan 07, 2024 -

Shottenkirk Hyundai Granbury responded

keith, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Granbury!

January 04, 2024

Efficient and professional. The only constructive comment, they need to loosen up and attempt to be more personal. More

by awblomeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikale Coleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Daugherty
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Jan 04, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Granbury

December 30, 2023

I work there n am very pleased. Everyone there is so nice n pleasant to b around. More

by shoediva2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
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Jan 02, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

December 30, 2023

I've always had really good service at this dealership. Not so much for their sales department, but service is top notch. My service advisor Brooke Pierce does excellent work - she's the reason I started u More

by tlstrange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Pierce - Service Advisor - It's really great working with her.
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Jan 02, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 28, 2023

Great work, efficient and personable. Wouldn’t go elsewhere. Timely service. Cost effective. Love going here More

by cheryl.taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 28, 2023 -

Shottenkirk Hyundai Granbury responded

cheryl.taylor, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Granbury in the future!

December 26, 2023

I get my Palisade serviced here, they’re very accommodating, knowledgeable and always take care of me fast. 100% would recommend! More

by AZC19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
Report | Print
Dec 26, 2023 -

Shottenkirk Hyundai Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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