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Shottenkirk Hyundai Granbury - Service Center

Granbury, TX

4.9
146 Reviews

146 Reviews of Shottenkirk Hyundai Granbury - Service Center

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March 01, 2024

All the staff are so nice and helpful, the dealership is inviting and always clean. More

by matavaladez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember my service advisors name
February 11, 2024

The service department is very helpful and friendly. the waiting area is very comfortable and clean just a great experience More

by Pack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale
Feb 12, 2024 -

Shottenkirk Hyundai Granbury responded

Pack, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 07, 2024

The service representative was GREAT! I was a bit of a basket case as I was by the road for several hours and had to be towed! They helped me calm down and trust them! It wasn’t a BIG More

by Bfairbro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi in service??? Not sure I have the name right!, Cody Hale
Feb 08, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Granbury!

February 06, 2024

This dealership has gone above and behind to retain myself and many others as customers, my Hyundai was purchased and serviced here exclusively. They replaced an engine and catalyst system both under w More

by Questballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becca? (Terrible at names) great updates and keeping me in the loop, very attentive. , Cody Hale
Feb 07, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 05, 2024

Your service manager is very friendly and helpful and trys to make the customer happy. More

by markferggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie
Feb 06, 2024 -

Shottenkirk Hyundai Granbury responded

mark, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Granbury in the future!

January 31, 2024

Great service and attention to detail! My service manager was incredibly attentive to my needs! More

by Sean Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke (Service Manager)
Feb 01, 2024 -

Shottenkirk Hyundai Granbury responded

Sean, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Granbury!

January 26, 2024

I came to get an estimate from service department and I was wowed I especially want to thank Jada Long for excellent customer service I received during my time there she was very knowledgeable, very courte More

by ramiwoka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada, service dept. & all staff
Jan 28, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 25, 2024

Shottenkirk is a fair and thorough place to take a car for service. The service staff are friendly and helpful. More

by kbaveritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 28, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 25, 2024

Friendly staff recommended 5 stars professional and knowledgeable. My vehicle been serviced twice and I have zero complaints. More

by Hollywood84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke pierce
Jan 28, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 13, 2024

Everything was great! it was fast and I was home by 3:30! I was very happy! More

by ramonajsimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They were all good
Jan 15, 2024 -

Shottenkirk Hyundai Granbury responded

ramona, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Granbury!