Shottenkirk Honda of Huntsville

Great fast service, I totally trust this service department to tell me honestly what the vehicle needs. I also appreciate replacing a damaged cover bolt a lot of places would put it back together an department to tell me honestly what the vehicle needs. I also appreciate replacing a damaged cover bolt a lot of places would put it back together and eh it'll hold fine with 4 screws vs. 5... More

Every single person I spoke with met and exceeded my expectations. Eric greeted me and checked me in even though I had no appointment. Eric has worked with me before and always been thorough and attenti expectations. Eric greeted me and checked me in even though I had no appointment. Eric has worked with me before and always been thorough and attentive but in this case he passed me to Sami. Sami is transparent and professional and was able to identify my concerns quickly. Keith was my shuttle driver and went out of his way to make sure I had a shuttle arrangement after my work hours. Keith clearly communicated with Connie on my checkout procedures. Every single person I worked with was attentive, kind, and professional. I have nothing but good things to say about this experience, they all deserve perfect scores. More

I've been a loyal Honda customer for the past five years. During this time, I've interacted with various service representatives due to my regular maintenance visits. However, I must say that exceptional Jus During this time, I've interacted with various service representatives due to my regular maintenance visits. However, I must say that exceptional Justin customer service stands out. Justin's transparency regarding service costs and his consistent communication throughout the process made my recent experience truly outstanding. In fact, I'm so impressed with his service that I'll make an effort to schedule my future maintenance appointments when he's available. Justin has undoubtedly raised the bar for customer service at Honda. Thank you so much Justin! More

Everyone at the dealership is so professional, kind, and ready to answer my questions. Every visit we've had for routine work has been a pleasant one. Shottenkirk goes out of their way to make sure my famil ready to answer my questions. Every visit we've had for routine work has been a pleasant one. Shottenkirk goes out of their way to make sure my family is taken care of while we're there. Their work is quick and efficient. Thank you for taking care of our family by ensuring our cars are safe. More

We’re always treated well here, even after we’ve purchased a vehicle. Everyone is extremely nice, professional, friendly, & that’s what keeps us coming back. purchased a vehicle. Everyone is extremely nice, professional, friendly, & that’s what keeps us coming back. More

DeWayne was great and so knowledgeable and helpful! Very happy with my car and the experience. Very happy with my car and the experience. More

I do not feel like they respected my time and we're deceptive when selling me the warranty and gap insurance during the fiance process. I would not buy from them again deceptive when selling me the warranty and gap insurance during the fiance process. I would not buy from them again More

Service was relatively quick, but the service representative is really where the department shined. Kevin was very nice and fully explained things to me and allowed me to ask questions to better representative is really where the department shined. Kevin was very nice and fully explained things to me and allowed me to ask questions to better understand. More

The dealership was time efficient and make the process easier than most dealerships. I will highly recommend their services. easier than most dealerships. I will highly recommend their services. More

I have always gotten great service at this Honda location. They are honest and always do good work. location. They are honest and always do good work. More