Shottenkirk Honda of Huntsville

Service was relatively quick, but the service representative is really where the department shined. Kevin was very nice and fully explained things to me and allowed me to ask questions to better representative is really where the department shined. Kevin was very nice and fully explained things to me and allowed me to ask questions to better understand. More

The dealership was time efficient and make the process easier than most dealerships. I will highly recommend their services. easier than most dealerships. I will highly recommend their services. More

I do not feel like they respected my time and we're deceptive when selling me the warranty and gap insurance during the fiance process. I would not buy from them again deceptive when selling me the warranty and gap insurance during the fiance process. I would not buy from them again More

DeWayne was great and so knowledgeable and helpful! Very happy with my car and the experience. Very happy with my car and the experience. More

I have always gotten great service at this Honda location. They are honest and always do good work. location. They are honest and always do good work. More

Everyone was very helpful and professional. Made the car buying experience easy. I definitely would recommend. Made the car buying experience easy. I definitely would recommend. More

The purchase experience was unpleasant. The worst part of the experience was how after waiting one hour for the Finance Manager, we were rushed through the paperwork in 10 minutes because t The worst part of the experience was how after waiting one hour for the Finance Manager, we were rushed through the paperwork in 10 minutes because the Finance Manager had a game to go to. And we were made to feel that it was our fault for holding him up. The result of it was that we did not receive a thorough walk through of the papers and now the onus of documentation things like filing taxes and handling title paperwork is on me, though we were charged fees for Shottenkirk to handle documentation. There was very little reduction on the purchase price and the purchased car appears to have engine and transmission at low speeds. Several things, such as the fact that title paperwork would only be dispatched 10 business days after the check posted was not explained during final deal signing. I’m not sure what else was missed or what else I was charged for without my knowledge. This is the last time I buy from Shottenkirk, unfortunately. More

Great car buying experience. Everyone I interacted with was friendly and the staff took time to make sure I understood all the vehicle features before I left. You don't always Everyone I interacted with was friendly and the staff took time to make sure I understood all the vehicle features before I left. You don't always know what you're going to get from a dealer and this one exceeded all my expectations. More

Mike V. Was very nice and helpful in getting my car sell complete. The others there were nice and got me through the paperwork quick! Was very nice and helpful in getting my car sell complete. The others there were nice and got me through the paperwork quick! More

A simple mistake was made on my last visit, and Jonathan and his team made it right almost immediately once I brought up my concern. Everything worked out, and I appreciate the care that was put forth. and his team made it right almost immediately once I brought up my concern. Everything worked out, and I appreciate the care that was put forth. More