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Shottenkirk Honda of Davis - Service Center

Davis, CA

4.7
529 Reviews

529 Reviews of Shottenkirk Honda of Davis - Service Center

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June 02, 2024

Great experience but not happy about 3% credit card fee. I used a check to avoid fee. More

by PCRIGGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Shottenkirk Honda of Davis responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Davis

June 01, 2024

Despite being told, and checked off, that the transmission fluid had been checked, not 2 days later our car’s transmission overheated while on a family vacation and required us to have the transm More

by ROBMARX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Shottenkirk Honda of Davis responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at Shottenkirk Honda of Davis and ask for one of our managers.

June 01, 2024

Tom and Jennifer were very helpful. I always take my car here because I trust them. More

by KRISTINEWISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Jun 03, 2024 -

Shottenkirk Honda of Davis responded

KRISTINE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 31, 2024

Tom Edwards was concerned and most helpful in having the front fender protectors repaired. Both left and right protectors had come loose from the fenders. More

by TEDHILLYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Shottenkirk Honda of Davis responded

TED, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 31, 2024

Kevin was so accommodating and the rest of the staff as well. I feel so much better getting my gravel guide replaced Thank you. In and out in a hour! More

by JUNEMCDERMID6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 03, 2024 -

Shottenkirk Honda of Davis responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis . Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 30, 2024

I was helped immediately and the people who helped me were very informative about the cost and the process of fixing the issue. More

by LIMACASO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Shottenkirk Honda of Davis responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis!

May 30, 2024

Jen and Tom are the best of the best! They're why I've been coming to University/Shottenkirk for 28 years! Al's a pretty decent guy too... ;) More

by NSREIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer (service), Al (sales)
May 31, 2024 -

Shottenkirk Honda of Davis responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Davis in the future!

May 29, 2024

Very helpful and kind service! I thought I might have a bigger problem for a noise from the car, but it turned out to be a loose cover on the bottom of the car and they fixed it wi More

by AJOLSZEWSKI13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Goss-Torres
May 30, 2024 -

Shottenkirk Honda of Davis responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 25, 2024

Awesome service the service consultant was patient and explained everything to me and was through More

by ARUNSBRMNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
May 28, 2024 -

Shottenkirk Honda of Davis responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis!

May 25, 2024

Service started great until it came time to pick up my car. I presented a coupon which I was informed at the beginning would be honored after which it was not for a disappointing reason. I was given an es More

by SAC32294
Recommend Dealer
No
Employees Worked With
Tom Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Shottenkirk Honda of Davis responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 530-421-1981 and ask for one of our managers.

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