Shottenkirk Honda of Cartersville - Service Center

As always you all give great, and friendly service to me. Thank you for keeping my Honda Fit rolling all year. Thank you for keeping my Honda Fit rolling all year. More

Angie is great to work with. She is knowledgeable in the services and provided a space for me to trust the recommendations. Completely aside from service, I was disappointed to h She is knowledgeable in the services and provided a space for me to trust the recommendations. Completely aside from service, I was disappointed to hear that the dealership was going to start charging a 3% fee to use a credit or debit card. It is hard for me to understand why a company would want to pass this fee on to their customer. It is no longer a "convenience" to use a credit or debit card in today's world. Whether good or back, people rarely carry cash (especially enough for automotive costs) much less checks. I try to get my services done by a Honda dealership, but with this additional cost and in this economy, I find it more convenient to take my business to a locally owned place where they will gladly take my debit card without charging me a fee. More

I've been very pleased with the service I have received from this dealership. This is where I purchased the CRV and where I will have it serviced since it is a vry good service. Very efficient service from this dealership. This is where I purchased the CRV and where I will have it serviced since it is a vry good service. Very efficient service department. More

Great visit! Greeted as soon as I entered the service area. Customer service lady (sorry, I don't remember her name) was knowledgable. She told me which items Greeted as soon as I entered the service area. Customer service lady (sorry, I don't remember her name) was knowledgable. She told me which items were important to take care of and which items could wait. More

Shottenkirk is great. But could you relate this to Honda. I’ve owned 9 Accords since 1991. My 2010 in the white pearl paint started to peel just after warranty. I k But could you relate this to Honda. I’ve owned 9 Accords since 1991. My 2010 in the white pearl paint started to peel just after warranty. I kept it until was embarrassing to drive. I always buy white Hondas. Every single one of them the paint started flaking off just after warranty. Honda would never help. Cars sat inside garage too. My 2004 White Tahoe I bought new in 12/2003 sat outside in my driveway for 15 yrs and paint still like new. I gave Honda one more chance on a new CRV in metallic steel. Praying paint stays on it. Last Honda if flakes. Just relay that to Honda Corp. i lost thousands in sales and trades on those paint flaking Hondas. Im considering a new Ridgeline Trailsport in white but worry about paint. More

Excellent service as expected. The wait Time was great. Will continue to use the dealership. The wait Time was great. Will continue to use the dealership. More

Fine no issues just took too long and pushing other services is deceptive after paying for oil change and maintenance package all should be included services is deceptive after paying for oil change and maintenance package all should be included More

I keep calling the service department in reference to parts for my vehicle. I am told they don’t know and will have the correct person call me back. I have yet to receive a call back. When we purchased t parts for my vehicle. I am told they don’t know and will have the correct person call me back. I have yet to receive a call back. When we purchased the car from Justin I felt it would be a great experience as he was incredibly friendly and helpful but since then I have not had a good experience. More

Service Technician forgot to reprogram my touch screen after disconnecting the battery and I had to call to have my service advisor walk me through the process to reset it. after disconnecting the battery and I had to call to have my service advisor walk me through the process to reset it. More

Angie was patient in explaining what was going on with my vehicle. She kept me updated throughout the week and worked with my budget, which I'm thankful for. vehicle. She kept me updated throughout the week and worked with my budget, which I'm thankful for. More