Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Shottenkirk Honda of Cartersville - Service Center
Cartersville, GA
4,104 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
4,104 Reviews of Shottenkirk Honda of Cartersville - Service Center
Sort by
January 09, 2020
Angie and crew always find and report any concerns while doing the requested work. They work with coupons and discounts as available. I’ve had them do all the work on my Element for 17 years. doing the requested work. They work with coupons and discounts as available. I’ve had them do all the work on my Element for 17 years. More
by tbandy523
Verified CustomerEmployees Worked With
Angie Angell, Darren Thomas
January 09, 2020
I always enjoy brining ALL my vehicles here If you want my participation in your surveys in the future, you need to eliminate this review box. Most of us working folks do not have the time nor p If you want my participation in your surveys in the future, you need to eliminate this review box. Most of us working folks do not have the time nor patience to write a book. More
by BWEIDEMANN
Employees Worked With
Eric Staton
January 09, 2020
The service was attentive and thorough. The service attendant was nice, respectful and informative. The facility was very nice for having to wait. Overall, I was very pleased with the experience and wi attendant was nice, respectful and informative. The facility was very nice for having to wait. Overall, I was very pleased with the experience and will certainly be back. Thank you! More
by RKEITHHALE
Employees Worked With
Ben Watts
January 09, 2020
Honda Cartersville, GA Great Honda location. Love the staff. Best service ever. Bought my car in Rome, GA Honda location but my Service has always been done at the Cartersvi Great Honda location. Love the staff. Best service ever. Bought my car in Rome, GA Honda location but my Service has always been done at the Cartersville, GA location. I'm so pleased with the service here that I will upgrade to a new Honda in the future only at the Cartersville location. You guys rock! More
by FRIEDLANDER.KAY
Employees Worked With
Alex Bearden, Megan Hosfeld
January 09, 2020
Pilot 2016 I love the service and people they are always friendly. They go above and beyond when there is a problem. They have great communication skills when th I love the service and people they are always friendly. They go above and beyond when there is a problem. They have great communication skills when the service last longer than expected they always make sure to call and give updates. More
by SHERICE.REMBERT
Employees Worked With
Angie Angell
January 09, 2020
I went there to get a tire repaired, but ended up needing replaced. I was passing thru on my way hone to Florida from Ohio and blew a tire on I-75. I took the car in at 8am, was told they needed to order a replaced. I was passing thru on my way hone to Florida from Ohio and blew a tire on I-75. I took the car in at 8am, was told they needed to order a new tire, which they didn’t have in inventory, and was told it would be delivered by noon. It wasn’t until 3pn when they finally finished putting on my new tire. I still had a 9 hour drive home, so I was in a hurry to get in my car and get on the road. It wasn’t until I got home, until I realized they sold me the wrong tire. I told them to put on the exact same brand as what I have, but they screwed that’s up. I patiently waited 7+ hours in their lobby to have the wrong tire installed. Not acceptable! More
by VREVEREN
Employees Worked With
Emily Lewis
January 09, 2020
Fast and thorough Dealt with Emily in Service Department. She was knowledgeable and helpful. She offered a complimentary car wash after the service was completed. Th Dealt with Emily in Service Department. She was knowledgeable and helpful. She offered a complimentary car wash after the service was completed. This service was appreciated. More
by deborah.parmenter
Employees Worked With
Emily Lewis
January 09, 2020
Shottenkirk Honda of Cartersville always makes service visits very easy. Everyone is always very friendly and professional. I would recommend Shottenkirk to anyone looking for a dealership for sales or se visits very easy. Everyone is always very friendly and professional. I would recommend Shottenkirk to anyone looking for a dealership for sales or service. More
by THESHARPTONS
Employees Worked With
Angie Angell
January 09, 2020
I’ve only been to this dealership twice and only to get my vehicle serviced , however I have say everyone I’ve had contact with have been awesome to speak with and have always been courteous and knowledgea my vehicle serviced , however I have say everyone I’ve had contact with have been awesome to speak with and have always been courteous and knowledgeable about what they were doing and saying , it’s a 30 minute drive from my house to the dealership but it will be my go to from now on. More
by RAKIN57
January 09, 2020
Our salesman, Dana, worked hard in getting us in our Pilot back in 2016 ... which we still love! Service dept just as awesome! Thanks, Shottenkirk for all around great customer service! Pilot back in 2016 ... which we still love! Service dept just as awesome! Thanks, Shottenkirk for all around great customer service! More
by FWALKER3
Employees Worked With
Other Employees :
Angie Angell, Kevin Dowdy, Kacie Pollard
