Shottenkirk Honda of Cartersville - Service Center

Recent Service As always, the staff was friendly and courteous. Service was performed on time and as requested. The waiting area was comfortable and the entire p As always, the staff was friendly and courteous. Service was performed on time and as requested. The waiting area was comfortable and the entire process was painless.. More

I wish to let you know how appreciative I am for my recent service experience with Emily. My 2016 Accord failed to crank over and needed to be towed to your facility. This was the second time this happ recent service experience with Emily. My 2016 Accord failed to crank over and needed to be towed to your facility. This was the second time this happened in one week-(first failure occurred near Curry Honda and they thought it was the battery-replaced it but that didn’t cure the problem). You had my car for a week. Your techs tried everything to find the cause but were unsuccessful. To be honest I was giving up hope but Emily reassured me that she was going to get to the solution and she did! Emily kept me well informed and I believe went beyond what is expected; she is very professional and an valuable member of your service team! Thought you would like to know how happy I am with your service. More

Excellent job and service Everyone is always very knowledgeable and courteous. I have bought numerous cars from Bob and he has been great with my whole family knowledgeable and courteous. I have bought numerous cars from Bob and he has been great with my whole family More

Great experience! Quality work and service. Friendly and courteous staff. Clean reception area and plenty of space to wait while my vehicle was being serviced. courteous staff. Clean reception area and plenty of space to wait while my vehicle was being serviced. More

Great dealership! Everyone there is great. Nothing to complain about. Will keep coming there for service since I bought my car there! Good place for service. complain about. Will keep coming there for service since I bought my car there! Good place for service. More

Was wonderful as usual Everything went great. New brakes, oil changed and I was out in 2 hour. I was kept appraised as to the time frame when my car would be ready. And I'v Everything went great. New brakes, oil changed and I was out in 2 hour. I was kept appraised as to the time frame when my car would be ready. And I've had no problems since the service, just like all the other times I've brought my car in for service. Excellent experience! More

I always feel very comfortable at my local dealership. The people in the service department are very friendly and attentive. The facility is always clean, and inviting. Job well done... The people in the service department are very friendly and attentive. The facility is always clean, and inviting. Job well done... More

Great Service. extremely helpful staff. Reasonable cost of service. Everything was in reasonable time frame. I would recommend everyone to use their service for their cars of service. Everything was in reasonable time frame. I would recommend everyone to use their service for their cars More

Cat friendly no judgement zone! While on a 1,000 mile road trip to move cross country my tire pressure light popped on. Being in the industry I stopped at a gas station, checked the While on a 1,000 mile road trip to move cross country my tire pressure light popped on. Being in the industry I stopped at a gas station, checked the pressure and saw a nail. I found the closest Honda dealer and pulled up less than an hour before close. From my advisor, to the shop Forman and technician who worked in my car, they provided excellent, genuine customer service. Allowing me to bring my cat inside while I waited, and got me back in the road safely in less than 30 minutes. Thank you gentleman. It always warms my heart when a Honda Service department shows such excellence. More

Mr.Eric Station Mr. Station, could not have been more polite, kind, friendly, courteous, or helpful. You have a star employee and should be very proud he is working f Mr. Station, could not have been more polite, kind, friendly, courteous, or helpful. You have a star employee and should be very proud he is working for your company. In fact, the cashier, Daron and more of your employees were very friendly. With this said, I will continue to bring the car to your company for repairs. I paid cash when I .purchased my car from you from the showroom. I love it as much today as I did when I purchased it. Sincerely, Donna S. Webb More