Shottenkirk Honda of Cartersville - Service Center

prompt, friendly, thorough The dealership was convenient, well maintained, clean and the staff was very professional and helpful. When my car was not going to be fixed that da The dealership was convenient, well maintained, clean and the staff was very professional and helpful. When my car was not going to be fixed that day, I was offered a loaner car. More

Great service. Angie Angell is the best service writer in the world!!!! And the best I have ever known. Wonderful at solving problems and she knows how to find answe Angie Angell is the best service writer in the world!!!! And the best I have ever known. Wonderful at solving problems and she knows how to find answers to any questions I have. Never pushy or demanding only concerned with my situation as I am sure she is with all of her customers. GREAT WORK ANGIE!!! Your are wonderful. More

I received Exceptional customer service. I was informed of the diagnostics completed and what additional services I needed to have done. Was attentive to my needs of the diagnostics completed and what additional services I needed to have done. Was attentive to my needs More

My sales rep was very nice and informative. Gave me pricing up front and my wait time ended up being way less than originally quoted. There’s popcorn and coffee to munch on while you wait. pricing up front and my wait time ended up being way less than originally quoted. There’s popcorn and coffee to munch on while you wait. More

Angie and the entire service team was very courteous and professional. I had a lot of repairs to do on my 2011 Honda Odyssey and Angie helped me identify what items needed immediate attention and what item professional. I had a lot of repairs to do on my 2011 Honda Odyssey and Angie helped me identify what items needed immediate attention and what items could wait to help me stay in budget. More

Thorough Service I went in for light bulb service and a battery and the two ladies I worked with are very nice. They know what they are talking about and do not talk d I went in for light bulb service and a battery and the two ladies I worked with are very nice. They know what they are talking about and do not talk down to anyone. More

Angie was thoughtful and knowledgeable. Got me in and out without hassle and took great care of me by getting the car serviced and finished timely out without hassle and took great care of me by getting the car serviced and finished timely More

Efficient, helpful, great explanations. Very friendly staff!Kacie was wonderful and appeared very happy in her job and helping people.I was provided car shuttle, which was excellent. staff!Kacie was wonderful and appeared very happy in her job and helping people.I was provided car shuttle, which was excellent. More

Problem was solved!!!! I purchased my vehicle at the end of November. The low tire pressure light had come on for the second time in just a few weeks. I took the car back I purchased my vehicle at the end of November. The low tire pressure light had come on for the second time in just a few weeks. I took the car back to your service dept. a second time and it was determined that there was a nail in the sidewall of one of the tires. The tire was replaced with a new tire at no cost to me!!!!! Everyone in your service department was pleasant and certainly determined to diagnose the problem. The were wonderful!!!! More

Eric was my Service Advisor , not my Sales person Very professional, explained everything in detail. No surprises. A very positive experience. Why do I have to have a 25 word minimum ? Can't you jus Very professional, explained everything in detail. No surprises. A very positive experience. Why do I have to have a 25 word minimum ? Can't you just figure it out in 10 or 12? More