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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,104 Reviews

4,104 Reviews of Shottenkirk Honda of Cartersville - Service Center

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March 03, 2020

45,000 mi Service Whenever I come to Shottenkirk Honda for service the employees and service is top notch! Their attitude is pleasant & professional. This last time I More

by KHELM7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Brady
Mar 04, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 03, 2020

Great experience Everything was very pleasant. The whole service department was very friendly and very knowledgeable about what they do. I would recommend this deale More

by DONM46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis, Angie Angell
Mar 04, 2020 -

Shottenkirk Honda of Cartersville responded

Don, Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 03, 2020

Every-time I come in the staff is always friendly. I work a lot and always make appointments last minute they always get me in. More

by SAMSALLEN
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Shottenkirk Honda of Cartersville responded

Sam, Thank you for providing us this feedback! We understand that our customers have busy lives, and part of excellent customer service is helping to work with our customers and their schedules. We look forward to seeing you at your next service visit.

March 02, 2020

I’ve been servicing my Hondas at Shottenkirk since I bought my last car there. All the staff are very friendly and they get you in and out. I just traded in for my first brand new car! Highly recommend. More

by DD
Recommend Dealer
Yes
Employees Worked With
Darian Hall, William Nadel, Emily Lewis, Kevin Dowdy, Mason Rigdon
Mar 04, 2020 -

Shottenkirk Honda of Cartersville responded

We appreciate that you have provided this feedback to us! Our Service department is committed to providing excellent customer service when customers visit our dealership. Thank you for continuing your business with us at Shottenkirk Honda of Cartersville!

March 02, 2020

Tori was very helpful and friendly. She came to let me what was going on with my care and what was recommended it needed . I always experience great customer service every time I take my Honda to get serv More

by JLOPEZ716
Recommend Dealer
Yes
Employees Worked With
Angie Angell, Tori Brady
Mar 04, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 02, 2020

The service that I received on Saturday February 29, 2020 was beyond my expectations. I was even greeted by the person who sold me my car. I’m a satisfied customer, for sure. More

by SYLDORNO
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Mar 04, 2020 -

Shottenkirk Honda of Cartersville responded

Thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again!

March 01, 2020

Great Service Everyone is very friendly and very informative. I love this location as it's very clean and comfortable if you need to wait on your car. More

by krisdennard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Mar 04, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for your feedback Kris! We value the feedback from our customers.

February 29, 2020

Everyone was awesome! They were knowledgeable and very helpful! They even found me a coupon! We trust Honda and never go anywhere else. Thanks so much! More

by MICHELLEMILLICAN
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Mar 04, 2020 -

Shottenkirk Honda of Cartersville responded

Michelle, Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs.

February 28, 2020

Above and beyond We ended up having trouble with our other car after we dropped off my Honda for a regular maintenance. Eric was accommodating when I called with our p More

by WESAIL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Staton
Feb 28, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 28, 2020

Great place! The people here are very friendly and want to make the buying/selling/maintaining process as easy as can be. This place is very professional. More

by KMSPECHT
Recommend Dealer
Yes
Employees Worked With
Dana Fancher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell, Alex Bearden, Mason Rigdon
Feb 28, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs.

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