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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,104 Reviews

4,104 Reviews of Shottenkirk Honda of Cartersville - Service Center

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March 06, 2020

Perodic Maintenance Review My experience during this visit was excellent. The service was top notch and the quality of work was excellent. I would highly recommend Shottenkirk H More

by GMOORES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Staton
Mar 09, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 06, 2020

Normal servicing We arrived on time for our appointment . The service staff were very courteous and checked us in. The waiting are was very comfortable and coffee was More

by rdt62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Mar 09, 2020 -

Shottenkirk Honda of Cartersville responded

Bob, Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 05, 2020

Oil Change Easy schedule on line and was able to use coupon mailed to me for a quick and easy oil change. They did not try to sell me on every service possible, More

by Jeff 301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 09, 2020 -

Shottenkirk Honda of Cartersville responded

Jeff, We are glad that we could get your service done in a timely matter and that you enjoyed your visit with us. Thank you for sharing your experience and we look forward to seeing you again.

March 04, 2020

I was amazed at the honda dealership. They are so friendly and helpful. They did all the could to get my vehicle taken care or since i didnt live in the area. They are the best i ever seen Well diff More

by CAROLTRAYLOR61
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis
Mar 04, 2020 -

Shottenkirk Honda of Cartersville responded

Carol, Thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again!

March 04, 2020

Dropped my car off at 9:30AM for a tire rotation, took them until 3PM to call me and tell me THEY COULDN'T DO IT More

by KATELYNNMKING
Recommend Dealer
No
Employees Worked With
Bernie Black, Tori Brady
March 04, 2020

Bought van 3 years ago new. Have had issues literally since a month in and 2 1/2 years later they have yet to fix problem. After multiple trips over and them even keeping it for a week they can just neve More

by MVBLANKINSHIP
Recommend Dealer
No
Employees Worked With
Angie Angell
Mar 04, 2020 -

Shottenkirk Honda of Cartersville responded

I would like to first say how sorry I am for your frustration. I would like to get involved with you and Honda to find a fux for your car. Please call me 770-382-2282 extension 4105. Richard Lewis GM

March 04, 2020

My husband William Dority took my car yesterday to your Honda dealership in for an oriole change and the person who change the oil in my car just to see my husband has a CRV now feels like my seat is a pie More

by ACWRTHW
Recommend Dealer
No
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2020

THE BEST! I COULD NOT BE MORE PLEASED WITH THE SERVICE TYLER AND HIS TEAM PROVIDED. TYLER PERSONALLY TOOK THE TIME TO WORK WITH MY EXTENDED WARRANTY INSURANCE More

by WEAZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Corley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Kacie Pollard, Darren Thomas
Mar 04, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you so much for sharing your experience with us! We are so happy to hear that our Service department was able to provide you with the utmost customer service. We would be happy to pass along your kind words to our team and we hope to see you again soon!

March 03, 2020

Very good service!!! Wish they were able to do the nav. update, but everything was great. Glad I purchased my vehicle there and also service it there. Vehicle was cleaned and ready to go w bgg en promised! More

by STEVEJAX81
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Mar 04, 2020 -

Shottenkirk Honda of Cartersville responded

Steve, Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 03, 2020

Work not completed but not dealers fault as computer not wor Computer system not working Mechanic had to just guess what the problem was. Only partly fixed Must reschedule. I have nothing else to say except More

by RSBROWN658
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
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