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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,104 Reviews

4,104 Reviews of Shottenkirk Honda of Cartersville - Service Center

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March 12, 2020

Great! A car dealership that will actually call you when your car is finished! I had my oil changed. The price was reasonable and the service was timely. More

by EVERETTCANNADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Staton
Mar 12, 2020 -

Shottenkirk Honda of Cartersville responded

Everett, Thank you for sharing your experience with us! Our Service department is fully committed to making sure our customers receive the best possible customer service when they come into our dealership. We thank you for choosing Shottenkirk Honda of Cartersville!

March 11, 2020

Check everything before you leave. Hit pothole and damaged tire. Donut tire on car. Requested service to repair tire and replace. Told tire damaged too bad and needed new one. Service More

by BLOCKLEYGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Pirkle
March 11, 2020

I was greeted promptly upon my arrival and the work was done to my satisfaction. I trust no one else with my Honda service work. They’re the best! More

by MUSICGIRL8263
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
March 10, 2020

The dealership was excellent and professional when I took my Honda in for service. They were able to get me in and out in a reasonable amount of time. More

by MLJONES2005
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
March 10, 2020

Always great service and attention to detail. Very pleased with both service advisors and the coupons are a nice incentive to bring my car back again and again. More

by CHRISANDANGIEMAYER
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis
March 10, 2020

Thank you Shottenkirk and Eric from Service for taking such good care of me during a difficult time. I appreciate all you did for me. Shottenkirk is the BEST! More

by WINSLOWJ123
Recommend Dealer
Yes
Employees Worked With
Eric, Emily Lewis, Angie Angell
March 10, 2020

The service department is awesome Thank you Emily for The service department is awesome Thank you Emily for taking care of my service The service technician did a great job. You all have it together More

by JGB5233
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
March 09, 2020

Another satisfied customer. Thanks for properly changing my oil and rotating my tires. And thank you also for washing my car. I appreciated it all. More

by ELEXISMCCOMBS
Recommend Dealer
Yes
Employees Worked With
Kacie Pollard
Mar 09, 2020 -

Shottenkirk Honda of Cartersville responded

Elexis, Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 09, 2020

I had to get out of my car and go inside, so I was surprised that one of the two advisors who didn’t have a customer did not come out to greet me. Polite and conscientious service advisor, Eric Staton More

by LMcCrea
Recommend Dealer
Yes
Employees Worked With
Eric Staton
Mar 09, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we look forward to seeing you again at your next visit.

March 09, 2020

Very nice friendly attitude,,super clean and comfy waiting area. They were delayed but I was informed and I agreed to stay for appointment.everything went very well More

by mirthaalvarez1244
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Mar 09, 2020 -

Shottenkirk Honda of Cartersville responded

Mirtha, We are glad that your experience at our dealership was a good one! Thank you for providing this feedback to us!

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