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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,104 Reviews

4,104 Reviews of Shottenkirk Honda of Cartersville - Service Center

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March 17, 2020

Angie was fantastic. Quick turn around. I had my car earlier than I expected. The car runs excellent, and I appreciate the service that I was given when purchasing the vehicle. More

by MINNOW100
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Mar 17, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Mar 18, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for kind words!

March 16, 2020

My appointment time was kept as scheduled and the overall service was done in a timely manner. The service staff were all very cordial and very helpful with any questions or concerns about upcoming services More

by JASONSMITH24.JS
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kacie Pollard
Mar 17, 2020 -

Shottenkirk Honda of Cartersville responded

Jason, Thank you for your feedback! We value the feedback from our customers.

March 16, 2020

Management cares At first I had very bad experience. But this dealership and there management care. The GM contacted me and did everything he could to make things ri More

by IMVM_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis, Kacie Pollard
March 16, 2020

First time I’ve been disappointed. Double right blinker problem not fixed. Tires rotated despite plan to purchase 2 new tires elsewhere discussed with TJ. More

by SUEBLOME
Recommend Dealer
Yes
Employees Worked With
TJ
March 16, 2020

Always feel confident taking my vehicle in for maintenance service. I have been going for 3 years now and have been taken care of by so many nice people. More

by SHARONBERINGER
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Kacie Pollard
Mar 17, 2020 -

Shottenkirk Honda of Cartersville responded

Sharon, Thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 16, 2020

It is always been a good service experience with this dealership as the staff is friendly, service is accurate and rates are very low than others. More

by JAYRPATEL8383
Recommend Dealer
Yes
Employees Worked With
Bob Corley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Fancher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Tori Brady
Mar 17, 2020 -

Shottenkirk Honda of Cartersville responded

Jay, Thank you for sharing your experience with us. We appreciate your feedback!

March 16, 2020

Nobody was willing to help me when I pulled in or went inside. They kept looking at me but would not talk to me. Finally when someone asked if he could help me, he acted like it was an inconvenience for h More

by DJB_919
Recommend Dealer
No
Employees Worked With
I do not remember his name.
March 16, 2020

I was very satisfied with the service they did, to me . Courtesy and good treat . She keeps me informed about the progress of my car , also, she gave information about my car that My car will need on the f More

by ENRIQUEGUZMAN123
Recommend Dealer
Yes
Employees Worked With
Tori Brady
Mar 17, 2020 -

Shottenkirk Honda of Cartersville responded

Enrique, Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 14, 2020

Service took 2 hours after being told it would take 30 minutes. Didn’t check the other fluids, coolant was bone-dry. Poor service experience. More

by JEFFBFULTON
Recommend Dealer
No
Employees Worked With
Tyler Bone
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2020

Cost too much and found grease on door panel. Also found a stain on drivers seat. Will not be using again and will not recommend to anyone. More

by 1968STANG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Pirkle
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