Shottenkirk Honda of Cartersville - Service Center
Cartersville, GA
3,900 Reviews of Shottenkirk Honda of Cartersville - Service Center
I understand that the car handbook doesn’t allow for a car to drive for paint work with an extended warranty. But rudeness; so rude! car to drive for paint work with an extended warranty. But rudeness; so rude! More
Shottenkirk Honda of Cartersville always makes service visits very easy. Everyone is always very friendly and professional. I would recommend Shottenkirk to anyone looking for a dealership for sales or se visits very easy. Everyone is always very friendly and professional. I would recommend Shottenkirk to anyone looking for a dealership for sales or service. More
Big Improvements over the past year We purchased our 2019 Pilot basically a year ago, during that time we have had continuous problems with the Info-System (basically a known problem) an We purchased our 2019 Pilot basically a year ago, during that time we have had continuous problems with the Info-System (basically a known problem) and therefore have visited the dealership many times. Honda believes they have finally fixed the problems, we are hoping. I have to say that we have seen continued improvements in the service department over the last year. In my opinion they have gone from Fair to very close to Excellent. The biggest improvement they could make at this time would be better customer communications on status and expectations. Everyone we have worked with is very friendly and working hard to get our issues resolved, didn't seem to be as much the case 9+ months ago. More
Had a trim strip replaced. They did a great job while I waited. I’m pleased that we bought our Honda here. Will continue to come here. waited. I’m pleased that we bought our Honda here. Will continue to come here. More
I’ve only been to this dealership twice and only to get my vehicle serviced , however I have say everyone I’ve had contact with have been awesome to speak with and have always been courteous and knowledgea my vehicle serviced , however I have say everyone I’ve had contact with have been awesome to speak with and have always been courteous and knowledgeable about what they were doing and saying , it’s a 30 minute drive from my house to the dealership but it will be my go to from now on. More
Pilot 2016 I love the service and people they are always friendly. They go above and beyond when there is a problem. They have great communication skills when th I love the service and people they are always friendly. They go above and beyond when there is a problem. They have great communication skills when the service last longer than expected they always make sure to call and give updates. More
We had great service when we took our car in for an oil change. The service department always handles their customers like they are family! change. The service department always handles their customers like they are family! More
I was told I had a nail in my tire and that it would need to be replaced. I declined replacing it and was going to change it elsewhere then found out I was lied to and never had a nail in my tire. I will not to be replaced. I declined replacing it and was going to change it elsewhere then found out I was lied to and never had a nail in my tire. I will not come back to tj is location again. More
Very Happy Worked me in during the holidays, and got me back on the road quickly. Tori and Eric were very helpful. I will recommend Shottenkirk Honda of Carters Worked me in during the holidays, and got me back on the road quickly. Tori and Eric were very helpful. I will recommend Shottenkirk Honda of Cartersville. More