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Shottenkirk Honda of Cartersville - Service Center
Cartersville, GA
3,900 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,900 Reviews of Shottenkirk Honda of Cartersville - Service Center
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January 10, 2020
Can't say enough good things about this dealership. They took care of our problem and gave a loner while they had the car. Very satisfied with their service took care of our problem and gave a loner while they had the car. Very satisfied with their service More
by SANTACRUZ0864@att.net
Verified CustomerEmployees Worked With
Helpful January 09, 2020
I always enjoy brining ALL my vehicles here If you want my participation in your surveys in the future, you need to eliminate this review box. Most of us working folks do not have the time nor p If you want my participation in your surveys in the future, you need to eliminate this review box. Most of us working folks do not have the time nor patience to write a book. More
by BWEIDEMANN
Employees Worked With
Eric Staton
January 09, 2020
The service was attentive and thorough. The service attendant was nice, respectful and informative. The facility was very nice for having to wait. Overall, I was very pleased with the experience and wi attendant was nice, respectful and informative. The facility was very nice for having to wait. Overall, I was very pleased with the experience and will certainly be back. Thank you! More
by RKEITHHALE
Employees Worked With
Ben Watts
January 09, 2020
Honda Cartersville, GA Great Honda location. Love the staff. Best service ever. Bought my car in Rome, GA Honda location but my Service has always been done at the Cartersvi Great Honda location. Love the staff. Best service ever. Bought my car in Rome, GA Honda location but my Service has always been done at the Cartersville, GA location. I'm so pleased with the service here that I will upgrade to a new Honda in the future only at the Cartersville location. You guys rock! More
by FRIEDLANDER.KAY
Employees Worked With
Alex Bearden, Megan Hosfeld
January 09, 2020
Fast and thorough Dealt with Emily in Service Department. She was knowledgeable and helpful. She offered a complimentary car wash after the service was completed. Th Dealt with Emily in Service Department. She was knowledgeable and helpful. She offered a complimentary car wash after the service was completed. This service was appreciated. More
by deborah.parmenter
Employees Worked With
January 09, 2020
I went there to get a tire repaired, but ended up needing replaced. I was passing thru on my way hone to Florida from Ohio and blew a tire on I-75. I took the car in at 8am, was told they needed to order a replaced. I was passing thru on my way hone to Florida from Ohio and blew a tire on I-75. I took the car in at 8am, was told they needed to order a new tire, which they didn’t have in inventory, and was told it would be delivered by noon. It wasn’t until 3pn when they finally finished putting on my new tire. I still had a 9 hour drive home, so I was in a hurry to get in my car and get on the road. It wasn’t until I got home, until I realized they sold me the wrong tire. I told them to put on the exact same brand as what I have, but they screwed that’s up. I patiently waited 7+ hours in their lobby to have the wrong tire installed. Not acceptable! More
by VREVEREN
Employees Worked With
January 09, 2020
Great experience, scheduled appointment easy online, greeted right away at service dept, quick check in, our sales person check on us if we needed anything and thorough checkout. greeted right away at service dept, quick check in, our sales person check on us if we needed anything and thorough checkout. More
by CMICHAELGRIFFIN
January 09, 2020
Awesome experience every time. Tyler Bone and all the staff at Shottenkirk do everything they can to please the customer. Great job as always. Richard Lewis has put together a great team from top to bott staff at Shottenkirk do everything they can to please the customer. Great job as always. Richard Lewis has put together a great team from top to bottom. More
by RLMHANK
January 09, 2020
Angie and crew always find and report any concerns while doing the requested work. They work with coupons and discounts as available. I’ve had them do all the work on my Element for 17 years. doing the requested work. They work with coupons and discounts as available. I’ve had them do all the work on my Element for 17 years. More
by tbandy523
January 09, 2020
Our salesman, Dana, worked hard in getting us in our Pilot back in 2016 ... which we still love! Service dept just as awesome! Thanks, Shottenkirk for all around great customer service! Pilot back in 2016 ... which we still love! Service dept just as awesome! Thanks, Shottenkirk for all around great customer service! More
by FWALKER3
Employees Worked With
Other Employees :
Kacie Pollard
