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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,104 Reviews

4,104 Reviews of Shottenkirk Honda of Cartersville - Service Center

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April 01, 2020

Ridgeline pickup. By mistake, I washed my ridgeline key fob. The service staff was quite helpful, friendly and very professional. I would recommend this service for all More

by CNALLEY516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Apr 03, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 31, 2020

I spent $125.00 to get a bent wheel fixed, only to find out later that it could not be fixed. I was not told this when I picked it up, I had to make a trip back to them for this info. More

by TSM92
Recommend Dealer
No
Employees Worked With
Assistant Service Manager
Apr 01, 2020 -

Shottenkirk Honda of Cartersville responded

I am very sorry to hear this. I will make it right. Please call me tomorrow at 770-382-2282. Richard Lewis Managing Partner

March 31, 2020

I was greeted with very knowledgeable and friendly service. I would highly recommend this dealership to anyone looking to buy a car or get service done. More

by ALEXGREEN1128
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
March 31, 2020

No dread service!!!! Thank you to my Shottenkirk Honda Service dept.!!! Shottenkirk’s service makes a normally dreaded routine service a relaxing, enjoyable, & personable More

by JDANADRISK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
March 31, 2020

Professional Service You Can Be Confident In Shottenkirk Honda has a great team of Service Reps and Technicians that have the experience and knowledge to meet or exceed your needs. It is a frien More

by donbergwall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Corley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Fancher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell, Megan Hosfeld
March 31, 2020

Had an excellent experience work was done when promised even washed my car. Will continue to come here for my needs. Emily was most helpful and stayed in contact as needed. More

by dwp6217
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
March 31, 2020

Thank you Tori in Service was very easy to work with while getting my car serviced. I also really liked how clean the service area was- the waiting area and th More

by JENNIBREWER77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Brady
March 31, 2020

I dropped in to have oil changed and tires rotated. I was warmly greeted and the service was completed in a timely manner... I’ll be back! More

by BRYHARRIS
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
March 31, 2020

I took my 2018 Civic Type R to get an oil change. As always they did an amazing job and let me know of some things that needed my attention. I have used them and will continue to take my vehicle there. More

by JONAGARCIA89
Recommend Dealer
Yes
Employees Worked With
Tori Brady
March 31, 2020

needed new vehicle fast and professional service thank you. I do recommend shottonkirk honda of cartersville Geogia. They were able to work some magic and got me approved again Thank you More

by RHONDA.ENGLIN
Recommend Dealer
Yes
Employees Worked With
Joe Flanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin , Kevin Dowdy, Miles Tuck
Apr 03, 2020 -

Shottenkirk Honda of Cartersville responded

Rhonda, Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs.

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