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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,104 Reviews

4,104 Reviews of Shottenkirk Honda of Cartersville - Service Center

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April 16, 2020

Quick and Efficient Tori got me in and out in no time... considering these days and times, I was very much appreciative because my granddaughter was with me. She was very More

by Happy Civic Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Brady
April 16, 2020

I had excellent responses from Tori from the moment I called to the moment she called to check on the car the day after service. More

by CHRISM924
Recommend Dealer
Yes
Employees Worked With
Tori Brady
April 14, 2020

I travel almost 2 hours just to get my oil changed along with all other servicing. There's a reason all takes care of me. More

by HAROLDFRY
Recommend Dealer
Yes
Employees Worked With
Bob Corley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
April 14, 2020

Thanks to all Thank you for staying open during the shut-down and providing needed car service with professionalism and a smile. We customers appreciate it. Thank y More

by JUDYNLEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Corley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty, Angie Angell
April 10, 2020

Emily is the Best Emily Lewis really does a great job explaining options and does it with a smile. Gave me an estimated time the car would be finished and it was. More

by JEMCDERMOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily, Emily Lewis
Apr 13, 2020 -

Shottenkirk Honda of Cartersville responded

We are so glad to hear that your visit with the Service department went well! Our team works hard to make sure our customers feel assured when they come to our dealership. Let us know if there is anything else we can help you with!

April 10, 2020

Oil change, tire rotation, filter replacement The service representative was very courteous, professional, and efficient. She took care of my car and the entire experience was pleasant. The faci More

by TRAWICKRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Fancher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
Apr 13, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 09, 2020

The team at Honda went above and beyond to find the issues with my vehicle. The one mechanic even took it out and drive it twice and didn't give up until he figured out what was making the awful noise! More

by THOMASCATHY
Recommend Dealer
Yes
Employees Worked With
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember the man's name that drove my car, Tori Brady
Apr 10, 2020 -

Shottenkirk Honda of Cartersville responded

Cathy, Thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Apr 11, 2020 -

THOMASCATHY responded

I saw Tori Brady a few days later and she told me the machanics name is Tony! Thank you Tony! Your the best!

April 09, 2020

Great Service! Everything went great and everyone was so nice. I'll definitely be back when it's time for my next service appointment. Thanks so much! More

by Tiffani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Apr 10, 2020 -

Shottenkirk Honda of Cartersville responded

Tiffani, Thank you for sharing your experience with us. We appreciate your feedback!

April 09, 2020

Easy in and out and I appreciated the care and concern shown for customer’s health and safety in view of the COVID-19 pandemic!! Always my “go to” place for Honda parts and service!! More

by Hondadeal
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
Apr 10, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers, especially during this time. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 08, 2020

Fast servicing of my vehicle paired with awesome customer service! Love Shottenkirk Honda of Cartersville! If you’re in the market for a new/used Honda or just need your vehicle serviced, this is the place! More

by EVAN123
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Apr 10, 2020 -

Shottenkirk Honda of Cartersville responded

Evan, Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future.

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