Back

Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,104 Reviews

4,104 Reviews of Shottenkirk Honda of Cartersville - Service Center

Sort by
April 24, 2020

Friendly, knowledgeable service. Pleased with job done.Tori explained results from inspection as well as what they meant. She gave me tire replacement cost information, saying I would benefit from re More

by CAROLIRWIN47
Recommend Dealer
Yes
Employees Worked With
Emily Lewis, Tori Brady, Eric Staton
Apr 27, 2020 -

Shottenkirk Honda of Cartersville responded

Carol, Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 23, 2020

Oil change and tire rotation was quick. The service people were quick to help me get started and kept me up to date as to how things were going. Like it that a man was going around and sanit More

by HOPPYHUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis, Bernie Black, Eric Staton
April 23, 2020

Great every time I am there! I have been coming to this Honda place since 2005. Always a pleasure to do business with. Staff is great! Appreciate how well I am taken care of! More

by PEWORLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the names of the people I worked with. But they were all great!!!
April 22, 2020

Smooth, no hassle service. Kept me informed. Made me aware of an issue I wasn’t aware of. Quick turnaround, too. I’ve purchased four new Hondas from this dealership and I’ve gotten all the service don More

by TSTEER
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Apr 23, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 22, 2020

Really Good Service writers were very efficient. Diagnostic testing was done in a timely manner. Gave me a heads up that I would need to leave my car, instead of More

by DEANASBENTLEY01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angie Angell, Tori Brady
Apr 23, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for your feedback! We value the feedback from our customers.

April 22, 2020

Thorough Honda was very thorough in inspecting and checking that my vehicle was working well, they also took the time to go through each item with me and answe More

by Noah D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Shottenkirk Honda of Cartersville responded

Noah, Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 20, 2020

I was very pleased with my services. All the employees were very helpful. The set up for social distancing was well planned and convenient. Thank You All! More

by BIGO2278
Recommend Dealer
Yes
Employees Worked With
Eric Staton
Apr 23, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for sharing your experience with us. We appreciate your feedback!

April 20, 2020

Polite informative and fairly quick service . I did ask for an estimate of a step side , for Honda Pilot because o have 3 small grands More

by DBUDD55
Recommend Dealer
Yes
Employees Worked With
Eric Staton
Apr 23, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for your feedback! We value the feedback from our customers.

April 20, 2020

Great Service Customer service has always been great. Emily was great to work with. Emily was able to get the problem resolved and part ordered quickly. Thanks Emil More

by HOLLOWAYTONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Apr 23, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for sharing your experience with us. We appreciate your feedback!

April 20, 2020

Excellent service. I was greeted before I even stepped out of my car. Brought car in for routine express service. Staff did a great job explaining all additional servi More

by JOE.BRYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Rigdon, Eric Staton
Apr 23, 2020 -

Shottenkirk Honda of Cartersville responded

Joe, Thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

...
379
...