Shottenkirk Honda of Cartersville - Service Center

Emily provided excellent service, quickly answered any questions i had, and respected my short timetable. She got me in and out promptly and was a joy to interact with. questions i had, and respected my short timetable. She got me in and out promptly and was a joy to interact with. More

The staff is made up of some great people. They are friendly and very welcoming. They are honest and upfront with their assessments and get them done in a timely fashion. Thanks guys! friendly and very welcoming. They are honest and upfront with their assessments and get them done in a timely fashion. Thanks guys! More

"Express" Oil Change This was anything but an "Express" oil change. I was told it would be about 45 minutes, when in fact I arrived at 11:45 for my 12:00 appointment, and This was anything but an "Express" oil change. I was told it would be about 45 minutes, when in fact I arrived at 11:45 for my 12:00 appointment, and I left at 1:15. I received an excuse that the service advisor was at lunch. My question would be why was the 12:00 time offered for my appointment. I received only the oil change, which is what I requested, so that part was OK. No one tried to add extra services that I didn't require. More

always quick service I love this dealership and will always recommend doing business with them! The sales team and the service department are all wonderful. My favorite d I love this dealership and will always recommend doing business with them! The sales team and the service department are all wonderful. My favorite dealership! More

Very good except The people were courteous and friendly as always. I had already booked an appointment online which always reduces wait times. The only snafu was they The people were courteous and friendly as always. I had already booked an appointment online which always reduces wait times. The only snafu was they forgot to reset toe maintenance minder. I chose to return to make sure it was done correctly and that they knew they had a problem to correct. More

Angie has really been wonderful every time I go, if it wasn’t for her I might consider going to Rome versus Cartersville’s since I am in Calhoun. The service she provides is great along with the other ser wasn’t for her I might consider going to Rome versus Cartersville’s since I am in Calhoun. The service she provides is great along with the other services the deal offers such as courtesy rides and refreshments. More

A+ Service and Sales Departments Always a pleasure dealing with Shottenkirk, I purchased my 2019 Civic here, and get regular maintenance. Wouldn't go anywhere else! Fast service and g Always a pleasure dealing with Shottenkirk, I purchased my 2019 Civic here, and get regular maintenance. Wouldn't go anywhere else! Fast service and good communication! More

Best service in town Both Angie and Emily are friendly and knowledgeable keeping you updated on the progress of your servicing. Compared to other dealerships they go above Both Angie and Emily are friendly and knowledgeable keeping you updated on the progress of your servicing. Compared to other dealerships they go above and beyond in customer service . More

First Time Visit First time at Shottenkirk repair department for my new Honda. Receptionm Ade me feel like they all were family. Settled in with free wifi, coffee. S First time at Shottenkirk repair department for my new Honda. Receptionm Ade me feel like they all were family. Settled in with free wifi, coffee. Service rep came out to keep me informed of time remaining. Very pleased! Swill return! More

Clean waiting area and friendly staff Just a very positive experience with a clean smelling waiting area / environment and very friendly associates in the service area @ 7 AM! I recommend Just a very positive experience with a clean smelling waiting area / environment and very friendly associates in the service area @ 7 AM! I recommend this dealership for your Honda service needs. More