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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,104 Reviews

4,104 Reviews of Shottenkirk Honda of Cartersville - Service Center

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April 27, 2020

It wasn't the best service I've ever had but also not the worst. She could have been more friendly. They ordered a piece for my car that they apparently couldn't fix the first time and the poof all of a sudd More

by TARA_ROBERTS96
Recommend Dealer
Yes
Employees Worked With
Tori Brady
April 27, 2020

They did a good job figuring out what's wrong with my 2016 Honda Pilot radio screen everyone I come in contact with was very friendly thank guys. More

by VERNIE.SALMON
Recommend Dealer
Yes
Employees Worked With
Thanks, Eric., Eric Staton
April 27, 2020

Excellent Tyler Bone was very attentive and mindful of the current pandemic. Excellent service!!! Waiting area spaced well for social distancing. Would highly r More

by MARK.DANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2020

Everyone was friendly and kept us informed of what was going on with our service. We were offered a loaner car when the service was going to take a little longer than expected. More

by JOEHILL0704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2020

SERVICE IAM PLEASED WITH THE OVERALL EXPERIENCE BUT A YOUNG SERIVCE LADY LOOKED INTO MY SERVICE RECORDS AND SAID I WAS DUE FOR PLUGS. BUT I TOLD HER PLUGS HAD More

by JAMESBROOKSHIRE1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
April 26, 2020

Love Shottenkirk’s service department! They are always so helpful and quick! Tyler Bone is the easiest person to work with and is so nice!! More

by J.WHORTON66
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for sharing your experience with us. We appreciate your feedback!

April 25, 2020

Was very informative of all work being done. They were very helpful and nice. After repair work was done it was washed and vacuum out. More

by BRENDAGOODE27
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Apr 27, 2020 -

Shottenkirk Honda of Cartersville responded

Brenda, Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 24, 2020

Customer service is excellent! The service people remember my name and act interested in helping me with my car issues. They are generally cheerful and willing to share things about their life . More

by DOVIEDOVIE53
Recommend Dealer
Yes
Employees Worked With
Emily Lewis, Angie Angell
Apr 27, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for sharing your feedback with us! We want our customers to feel valued and important when they visit our dealership and we are so glad to hear that you experienced this when you came for your service visit. We value your feedback and we look forward to seeing you again soon!

April 24, 2020

I went in for an oil change and they washed and vacuumed my car free of charge. Now that’s what I call service!! They also finished in the time frame they told me. More

by SWHITMAN45
Recommend Dealer
Yes
Employees Worked With
Bob Corley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis
Apr 27, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for your feedback! We value the feedback from our customers.

April 24, 2020

Always have a great service experience. Super nice staff and great about communicating anticipated wait times and service to be performed. I’d recommend Shottenkirk to anyone More

by CGRAV
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
Apr 27, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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