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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,102 Reviews

4,102 Reviews of Shottenkirk Honda of Cartersville - Service Center

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May 11, 2020

Communication issues, but it was made right. Initially I had some issues getting a call back, but the manager helped me and made everything right. I will continue using them in the future. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Shottenkirk Honda of Cartersville responded

Mary, Thank you for sharing your experience with us! We do apologize that our communication was not as good as it should have been but we are glad to know that the situation was resolved. We look forward to seeing you in the future.

May 11, 2020

I appreciated the personal attention that the owner gave to me when my car left me stranded on the side of the road. The service department went above and beyond! More

by Jenrice
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Staton
May 12, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 08, 2020

Oil change I have had several services performed at Shottenkirk, and I am well pleased with the customer service, and the mechanical service. So I do recommend t More

by RFOXAB4PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis
May 08, 2020

As usual, these guys are awesome! Salesman are always pleasant, motivated by the sell. The true test of a dealership is how you are treated after the sale by the service department. More

by Sanblasdan0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kalen Cowen, Gavin Smith, Eric Staton
May 08, 2020

Eric was great and very helpful! He was very knowledgeable about everything. The wait was not very long. Everyone is very nice and welcoming. Thank you for the help! More

by ERICA.HELTON
Recommend Dealer
Yes
Employees Worked With
Eric Staton
May 07, 2020

Everything went very well. Emily was very helpful. Explained everything that Needed to be addressed. Service was prompt and thorough. She is both friendly and professional. More

by WEATHERSBYF
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
May 07, 2020

run of the mill oil change happy friendly greeters.spotless drive thru bays and service and waiting areas. explanation of all services being done was to the point.keep up the go More

by APSOUTHIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry,cant remember employees,they were all helpful and happy and upbeat.
May 07, 2020

This dealership is awesome. Staff is all very friendly. I purchased my accord at this dealership 4 years ago and continue to bring it back for service even though it’s 25 miles from my house More

by TOMHUNTEBRINKER
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
May 07, 2020

Good service during the pandemic. Nice to feel normal in a clean environment prompt service called when work was completed we will bring back for service More

by FGABLE
Recommend Dealer
Yes
Employees Worked With
Eric Staton
May 07, 2020

First time here went in to get a oil change came back out with a check engine light on and another issue the guy that checked me in lied in said light was on when he crank the car had witnesses that this was More

by jasmine
Recommend Dealer
No
Employees Worked With
Eric Staton
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