Back

Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,104 Reviews

4,104 Reviews of Shottenkirk Honda of Cartersville - Service Center

Sort by
June 26, 2020

Perfect I drive a luxury vehicle so I'm a little particular as to where I take it and get it serviced but Shottenkirk has never let me down! More

by ddagency
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
June 26, 2020

Oil Change When my engine lite came on my Chevy they suggested I take it down to Days Chevrolet, It was a great experience I bought my car back to town to have More

by JANSPOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember their names
June 26, 2020

Excellent service rep -- she was very curtious and helpful. She repeatedly let me know the status of my car. Very knowledgeable, sweet and respectful to both myself and my husband. More

by JANE.PORTER
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
June 26, 2020

Change oil and rotate tires Service was excellent. Service dept. reps were friendly and knowledgeable.. please update your computer my name is Barbara Kelsey. Thank you And have More

by terribobbi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t know name of service rep
June 26, 2020

Emily and the Honda family were so nice and friendly. I love getting my car serviced at the Honda in Cartersville. Emily is so great! More

by SHANNONHOOPER09
Recommend Dealer
Yes
Employees Worked With
Emily
June 26, 2020

Do appointment times really matter? Seems like not, why make one? Had to visit another dealer to get “low tire pressure” light reset, that dealer said it was not taken care of at time More

by PILOTMOM58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
June 26, 2020

Great service department Great customer service, quick, clean service department. Emily was my service advisor and she was awesome. Highly recommend this great dealership for More

by HOLLOWAYTONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
June 26, 2020

I am very disappointed with the total disregard for Covid safety practices. Was told masks were not necessary because they weren’t serving food! What?! More

by ALICEHUMPHREYS1
Recommend Dealer
No
Employees Worked With
Tori Brady
Jun 27, 2020 -

Shottenkirk Honda of Cartersville responded

We have mask and gloves available for customers and employees upon request. I am sorry this was the response you received. We have placed notices all around the dealership to allow everyone to be aware so we don't repeat this mistake. We do take this issue very seriously.

June 26, 2020

Honda Excellence I have purchased three vehicles from this dealership. I have received excellent service with every purchase and every service appointment. Dana Fanch More

by RUCO220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Fancher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

Great service each time we take our van in for service. I wouldn’t want to take it anywhere else for service. They are the Chick-fil-a of the Honda world. More

by GARYMORRIS658
Recommend Dealer
Yes
Employees Worked With
Bob Corley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Tori Brady, Eric Staton
...
363
...