Shottenkirk Honda of Cartersville - Service Center

From bad to good I was involved in an accident that damaged the underside of my car. This being a stressful event was made easier to deal with by the staff at Shotten I was involved in an accident that damaged the underside of my car. This being a stressful event was made easier to deal with by the staff at Shottenkirk Honda. I was kept informed on the status of my repairs. Eric worked with the insurance and I felt confident that my car was getting the best service possible. I really appreciate how they made me feel that they cared about me and my vehicle. More

The Shottenkirk Honda is extremely courteous and efficient with business. They keep you informed and anticipate your needs. I trust their mechanical knowledge and appreciate their professionalism, w efficient with business. They keep you informed and anticipate your needs. I trust their mechanical knowledge and appreciate their professionalism, which makes me return for services. More

Excellent service This dealership is very service oriented. The technicians are very knowledgeable. The service to my car was professionally done. Issues were explained This dealership is very service oriented. The technicians are very knowledgeable. The service to my car was professionally done. Issues were explained in a way that non-mechanical people like me could understand. The showroom and customer service areas are exceptionally clean. Angie Angell is the best! More

Shottenkirk Honda of Cartersville Stepped Up When our 2017 Ridgeline broke down, Shottenkirk Honda of Cartesville stepped up and helped us secure a timely tow of our vehicle to the dealership lat When our 2017 Ridgeline broke down, Shottenkirk Honda of Cartesville stepped up and helped us secure a timely tow of our vehicle to the dealership late on a Saturday, completed the needed repairs by mid-afternoon the following Monday under warranty and even covered the cost of the tow. I couldn't be more pleased with their responsiveness to our situation. Thank you Shottenkirk Honda! More

Service Had a 1 pm appointment, was taken in a few minutes earlier, and finished within about 30-45 minutes. Very pleased with time. Angie is always a pleasur Had a 1 pm appointment, was taken in a few minutes earlier, and finished within about 30-45 minutes. Very pleased with time. Angie is always a pleasure to work with, friendly and knowledgeable. More

I bought my 2020 Accord from this dealership and have visited their service department to add some options as well as regular service. Alex was a great sales rep and Eric in service has taken great care visited their service department to add some options as well as regular service. Alex was a great sales rep and Eric in service has taken great care of me every time I’ve been in. More

Always respectful of my time . Clean dealership . Very friendly and knowledgable staff . Worked us in earlier than our scheduled time and were very helpful in finding a place to eat . friendly and knowledgable staff . Worked us in earlier than our scheduled time and were very helpful in finding a place to eat . More

So professional and friendly !Feel right at home there So professional and friendly ! Feel right at home there and appreciate how they go above and beyond! From sales People to the service department yo So professional and friendly ! Feel right at home there and appreciate how they go above and beyond! From sales People to the service department you will live their service More

Service without the hassle Getting my Honda CRV serviced has never been easier. Angie takes very good care of me by explaining what is needed to keep my car in top condition; s Getting my Honda CRV serviced has never been easier. Angie takes very good care of me by explaining what is needed to keep my car in top condition; service that is needed this visit versus what can be scheduled for a later time. More

On Time! Service was done on time. I was suggested and guided well for the preventive maintenance of the vehicle that I agree to. Although, my car was NOT wash Service was done on time. I was suggested and guided well for the preventive maintenance of the vehicle that I agree to. Although, my car was NOT washed after the service. I moved from Michigan to Georgia and when I was in Michigan all the dealers will give you a free car wash, which I am used to. But I didn't get it here. I would really appreciate if that will be done after the service. More