Shottenkirk Honda of Cartersville - Service Center

Not so special treatment I went in for an oil change and tire rotation. I also requested the complimentary car wash. Truck was promised to be ready in 90 minutes. Truck was r I went in for an oil change and tire rotation. I also requested the complimentary car wash. Truck was promised to be ready in 90 minutes. Truck was ready in90 minutes but it wasn’t washed. Really??? While driving home I noticed the tire pressure reading was different for all 4 tires so I called service and was told it would “level off” after a few miles. Well that never happened. A few days later I discovered air leaking from the passenger side front tire. I had to take it to a local shop where they pulled a plastic piece that worked its way into the tire. This may or may not of happened in your shop but it is very possible. I drove 35 miles to your dealership for this aggravation and I don’t think I will be doing it again. More

Always good Service Always very interested in hearing how my CR-V is doing and what needs to be done. They keep me informed as to anything they find. They also keep me Always very interested in hearing how my CR-V is doing and what needs to be done. They keep me informed as to anything they find. They also keep me updated on status; e.g., how long before it's ready to go. More

I had an Excellent service visit. Everything went very smoothly and the process went very quickly. The service staff was very friendly and helpful. Waiting area is very nice and welcoming. smoothly and the process went very quickly. The service staff was very friendly and helpful. Waiting area is very nice and welcoming. More

Returning customer, staff is very friendly and welcoming. My service advisor made sure to go through future services needed with me. I will be returning as needed. My service advisor made sure to go through future services needed with me. I will be returning as needed. More

Tori is always there to greet us with a smile, and if she is not immediately available and Gavin sees us walk in, he tracks her down so we don’t have to wait. is not immediately available and Gavin sees us walk in, he tracks her down so we don’t have to wait. More

I’ve had my car for over a year now. I get it serviced as needed and have never had a bad experience. Everyone is always more than friendly. Striking up conversations, making sure I don’t need anything while needed and have never had a bad experience. Everyone is always more than friendly. Striking up conversations, making sure I don’t need anything while I wait. Even if someone from a different department walks by they say hi. No one likes waiting for anything, but this place makes it as pleasant as possible. More

The service is excellent. With some dealerships it seems there are hidden things always needed but I haven’t experienced that with Shottenkirk. It’s always presented as an option... I’m going to need it bu there are hidden things always needed but I haven’t experienced that with Shottenkirk. It’s always presented as an option... I’m going to need it but it’s not absolutely necessary today. More

I am very Happy that I not only bought my truck at Shottenkirk, but look forward to meeting the service team every time my services are due! They always offer specials, prices are great, and the servi Shottenkirk, but look forward to meeting the service team every time my services are due! They always offer specials, prices are great, and the service is ALWAYS outstanding! Everyone is always warm, welcoming, and honest. I highly recommend the Shottenkirk service team to any Honda owner! More

They always make sure I’m taken care of! I won’t go anywhere else! They also recommended places for my vacation I’m taking this week, immaculate service! anywhere else! They also recommended places for my vacation I’m taking this week, immaculate service! More

Very professional and courteous. The work was performed quickly and at a very high level. I will definitely continue to have my vehicles serviced at this dealership. quickly and at a very high level. I will definitely continue to have my vehicles serviced at this dealership. More