Shottenkirk Honda of Cartersville - Service Center

Everyone here has been fantastic. From reception, to sales, to finance, to service—all top notch! We’ve purchased and serviced three vehicles here and I honestly cannot think of one complaint. sales, to finance, to service—all top notch! We’ve purchased and serviced three vehicles here and I honestly cannot think of one complaint. More

The service department and manager, Tyler are all so friendly. They don’t stop until the work is done right. Thank you for all your help! friendly. They don’t stop until the work is done right. Thank you for all your help! More

This dealership goes above and beyond. I called for a 60k service..they went over all the checks and gave me an approx cost ahead 60k service..they went over all the checks and gave me an approx cost ahead More

Possibly cleaner than most hospitals. Consumers want cleanliness. I appreciate John working me in w/o having a hard time appointment. The blue shirts everyone are wearing are a nice touch. cleanliness. I appreciate John working me in w/o having a hard time appointment. The blue shirts everyone are wearing are a nice touch. More

Had a concern with my car starting and told that it may be the battery gone bad. They checked to see if it was and made sure that there were no other issues with my vehicle. It was done quick and easy! be the battery gone bad. They checked to see if it was and made sure that there were no other issues with my vehicle. It was done quick and easy! More

Everyone there is so nice and helpful! I know that when my car leaves there I can have peace of mind about my car! Thanks! my car leaves there I can have peace of mind about my car! Thanks! More

Great work! My car's been feeling off for months. Brought it back to the dealer and it's been driving as if it were brand new again. Thanks! My car's been feeling off for months. Brought it back to the dealer and it's been driving as if it were brand new again. Thanks! More

Everyone is very friendly and seems to go overboard to accommodate their customers. Every time I’ve been, I feel valued and appreciated and that my car is well taken care of. accommodate their customers. Every time I’ve been, I feel valued and appreciated and that my car is well taken care of. More

Not so special treatment I went in for an oil change and tire rotation. I also requested the complimentary car wash. Truck was promised to be ready in 90 minutes. Truck was r I went in for an oil change and tire rotation. I also requested the complimentary car wash. Truck was promised to be ready in 90 minutes. Truck was ready in90 minutes but it wasn’t washed. Really??? While driving home I noticed the tire pressure reading was different for all 4 tires so I called service and was told it would “level off” after a few miles. Well that never happened. A few days later I discovered air leaking from the passenger side front tire. I had to take it to a local shop where they pulled a plastic piece that worked its way into the tire. This may or may not of happened in your shop but it is very possible. I drove 35 miles to your dealership for this aggravation and I don’t think I will be doing it again. More

Always good Service Always very interested in hearing how my CR-V is doing and what needs to be done. They keep me informed as to anything they find. They also keep me Always very interested in hearing how my CR-V is doing and what needs to be done. They keep me informed as to anything they find. They also keep me updated on status; e.g., how long before it's ready to go. More