Shottenkirk Honda of Cartersville - Service Center

Honda CRV Brakes were making a grinding sound, my salesman recommended I see Angie in service, they turned the rear rotors, sound was gone, I was very happy wit Brakes were making a grinding sound, my salesman recommended I see Angie in service, they turned the rear rotors, sound was gone, I was very happy with the prompt service and professionalism, thanks to all! More

Tori is an excellent advisor Shop gets the work done in a reasonable Quality work is performed I would recommend this dealer to all Honda dealers reasonable Quality work is performed I would recommend this dealer to all Honda dealers More

Recent maintenance performed on my Accord Shottenkirk Honda is the place I always want to go to when I need maintenance or other work done on my 2001 Honda Accord. Everyone is always nice and Shottenkirk Honda is the place I always want to go to when I need maintenance or other work done on my 2001 Honda Accord. Everyone is always nice and seem to know what needs to be done and they get it done! More

Quick, Friendly, Excellent The service tech listened and took care of my need very quickly. I appreciate the good communication and attention to detail of the tech to think ahea The service tech listened and took care of my need very quickly. I appreciate the good communication and attention to detail of the tech to think ahead to check that the tire model was in stock before I made a drive to the dealership. Luckily the tire was still under warranty so it was a quick fix. Thanks More

The service rep was courteous. The car got finished in the timeframe that I was told it would be finished. The only challenge I had was I was given the wrong key to get in my car initially 😊 the timeframe that I was told it would be finished. The only challenge I had was I was given the wrong key to get in my car initially 😊 More

70,000 mile I was greeted as soon as I arrived. The service was completed in the time-frame I was given. I have been very pleased with my car since the service I was greeted as soon as I arrived. The service was completed in the time-frame I was given. I have been very pleased with my car since the service and even received a free car wash. More

Nobody came up to car for several minutes upon pulling into express lane. Customer who came after me was attended to first. Waited almost 2 hours for simple oil change with two kids in tow. Employee very into express lane. Customer who came after me was attended to first. Waited almost 2 hours for simple oil change with two kids in tow. Employee very nice. Offered 10% discount on NEXT service (assuming I would return), but that is negligible for such a long wait. More

Excellent Service This location in Cartersville is very friendly and efficient to all your needs also informed you of what else will be needed in the future and all tha This location in Cartersville is very friendly and efficient to all your needs also informed you of what else will be needed in the future and all that they offer. More

I bought my car on June 30th 2020.2 days ago on July 9th I bought my car on June 30th 2020. 2 days ago on July 9th , I repaired my car 2016 honda accord sport because of vibration while breaking above speed I bought my car on June 30th 2020. 2 days ago on July 9th , I repaired my car 2016 honda accord sport because of vibration while breaking above speed 40mph. They repaired my car for free of cost, I asked to check if there are any other issues and they said everything is fine we checked everything. I came home, i didn't use my car for a day and today (July 11) when I tried to start my car, it's not starting, I believe battery is dead. I called Shottenkirk Honda, Cartersville and explained my situation, they asked can you come to dealership on Monday ,we're closing in 15 minutes. And they told me to call Roadside assistance. I've been trying to call Roadside assistance since 1 hour but they've been transferring me to another department because as per their records my Roadside assistance is expired in 2019 as my car has more than 36000 miles on it. But my car certified honda, and i believe certified honda provides free Roadside assistance. Is this the professionalism? It's just 10 days of buying certified honda car and already struggling with the car. More

Service department diagnosed the problem, fixed it and it’s handling great! They’re easy to work with and got me out in a reasonable amount of time as well! it’s handling great! They’re easy to work with and got me out in a reasonable amount of time as well! More