Shottenkirk Honda of Cartersville - Service Center

My 1st appt, I was blown off by the staff with what was going on. Angie helped me fix it the problem the next appt. going on. Angie helped me fix it the problem the next appt. More

Great customer service. Angie, took excellent care of us in a difficult situation and made sure that Shottenkirk did all they could do to get my daughters car up and going again to get her back to school!! in a difficult situation and made sure that Shottenkirk did all they could do to get my daughters car up and going again to get her back to school!! More

First service experience at Shottenkirk Honda with my recently purchased 2016 Honda Pilot was excellent! My service rep, Emily, did a great job of making me feel welcome, understanding my needs, keeping recently purchased 2016 Honda Pilot was excellent! My service rep, Emily, did a great job of making me feel welcome, understanding my needs, keeping me informed of my service progress, and explaining the bill when the service was complete. I will return for future service needs and ask for Emily because of her excellent attention to making my experience with her department first class! More

My service is always GRAND I am always greeted with a smile from Emily, I enjoy chatting with her, she’s a joy and explains the ends and outs on my Honda Thx Emily you are a Gem 💎 smile from Emily, I enjoy chatting with her, she’s a joy and explains the ends and outs on my Honda Thx Emily you are a Gem 💎 More

Service We had our Pilot in for air conditioning problems. They got the car repaired and really worked with us on the costs. We appreciate the consideration We had our Pilot in for air conditioning problems. They got the car repaired and really worked with us on the costs. We appreciate the consideration given us. More

Thank you for helping us on short notice! A stressful day turned into a sigh of relief. We had scratched the rim of our tire pretty bad and luckily this location had what we needed in stock. J A stressful day turned into a sigh of relief. We had scratched the rim of our tire pretty bad and luckily this location had what we needed in stock. John was a HUGE help in getting in touch with the warranty company we used, and he had so much patience when a ton of conflicts were thrown his way. I will be recommending this dealership above any else due to their customer service. Thank you guys for everything. More

Always great customer service and letting me know exactly what needs service on my vehicle. Had to leave my car and Angie called me several times to keep me updated on what was going on! what needs service on my vehicle. Had to leave my car and Angie called me several times to keep me updated on what was going on! More

Our family has purchased one new and two used Hondas from this dealership over the past 10 years. We generally service our vehicles at Shottenkirk as well. this dealership over the past 10 years. We generally service our vehicles at Shottenkirk as well. More

Oil Change This is where I purchased my Honda. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXx XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX This is where I purchased my Honda. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXx XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX More

I was surprised that the person taking my car to the area where the oil and filter were to be changed was not wearing a mask. Also, although I had an appointment the service rep told me it would take an hour where the oil and filter were to be changed was not wearing a mask. Also, although I had an appointment the service rep told me it would take an hour or 1-1/2 hours to change the oil. That seemed like a long time to do that. Fortunately, it didn't take more than 30-40 minutes and I was on my way. More