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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,026 Reviews

4,026 Reviews of Shottenkirk Honda of Cartersville - Service Center

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July 03, 2020

She was friendly and helpful. I didn't have to wait long. Gave good recommendation for services that is needed. It was overall a pleasant experience. More

by BGENNARINO
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
July 03, 2020

Everyone was friendly. A plastic cover was used over the driver’s seat to keep it clean. Wait time was reasonable. Snacks were available. There were plenty of places to sit and still keep 6 ft apart. Comfo More

by LDGRISHAM
Recommend Dealer
Yes
Employees Worked With
Emily Lewis, Angie Angell, Tori Brady
July 03, 2020

Tires & oil Angie is great! I knew I would wait a little! Two new tires& oil! When it took a little longer than she Thought it should! She was on it! More

by JSTONE6234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
July 03, 2020

Satisfied Everyone was friendly and helpful. During this time of sickness and craziness I felt very safe and felt they cared about my well being. I never knew More

by PHILYAGRAY09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m 75 and tend to forget names quickly.
July 02, 2020

This dealership goes above and beyond. I called for a 60k service..they went over all the checks and gave me an approx cost ahead More

by BRIAN
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
July 02, 2020

Possibly cleaner than most hospitals. Consumers want cleanliness. I appreciate John working me in w/o having a hard time appointment. The blue shirts everyone are wearing are a nice touch. More

by ugaroks
Recommend Dealer
Yes
Employees Worked With
John. 5 stars.
July 02, 2020

Everyone there is so nice and helpful! I know that when my car leaves there I can have peace of mind about my car! Thanks! More

by MMARSHALL4444
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell, Tori Brady, Eric Staton, Miles Tuck
July 02, 2020

Had a concern with my car starting and told that it may be the battery gone bad. They checked to see if it was and made sure that there were no other issues with my vehicle. It was done quick and easy! More

by ANGELITOSANCHEZ751
Recommend Dealer
Yes
Employees Worked With
Angie Angell
July 01, 2020

As always everyone in the service department was very professional and courteous. My repairs were done on a timely matter and I was very satisfied. More

by Raúl Govin
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
July 01, 2020

Very disappointed. While on my vacation, I brought my vehicle to have roof molding replaced because the clamps were broke. While fixing it, the service person dropped his tool on my windshield, causing i More

by DANBATCHER
Recommend Dealer
No
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
Jul 01, 2020 -

Shottenkirk Honda of Cartersville responded

Very sorry to hear aboutvyour experience on vaction. Please email your personal information Rlewis@shottenkirk.com I am the General Manager and would like to get more information. Thank you in advance, Richard Lewis

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