Shottenkirk Honda of Cartersville - Service Center

I bought my car on June 30th 2020.2 days ago on July 9th I bought my car on June 30th 2020. 2 days ago on July 9th , I repaired my car 2016 honda accord sport because of vibration while breaking above speed I bought my car on June 30th 2020. 2 days ago on July 9th , I repaired my car 2016 honda accord sport because of vibration while breaking above speed 40mph. They repaired my car for free of cost, I asked to check if there are any other issues and they said everything is fine we checked everything. I came home, i didn't use my car for a day and today (July 11) when I tried to start my car, it's not starting, I believe battery is dead. I called Shottenkirk Honda, Cartersville and explained my situation, they asked can you come to dealership on Monday ,we're closing in 15 minutes. And they told me to call Roadside assistance. I've been trying to call Roadside assistance since 1 hour but they've been transferring me to another department because as per their records my Roadside assistance is expired in 2019 as my car has more than 36000 miles on it. But my car certified honda, and i believe certified honda provides free Roadside assistance. Is this the professionalism? It's just 10 days of buying certified honda car and already struggling with the car. More

Service department diagnosed the problem, fixed it and it’s handling great! They’re easy to work with and got me out in a reasonable amount of time as well! it’s handling great! They’re easy to work with and got me out in a reasonable amount of time as well! More

Service Angie is the best service person that I have ever dealt with. She is on top of my needs and very accommodating. Need more people like her. Angie is the best service person that I have ever dealt with. She is on top of my needs and very accommodating. Need more people like her. More

The experience with the service department at Shottenkirk Honda - in Cartersville, GA - was excellent. I will definitely be back. thank you for taking care of everything in a timely manner. Honda - in Cartersville, GA - was excellent. I will definitely be back. thank you for taking care of everything in a timely manner. More

Excellent Service Tori was my Service Advisor at Shottenkirk Honda she always does a great job and I recommend working with her. I service all of my vehicles here and I Tori was my Service Advisor at Shottenkirk Honda she always does a great job and I recommend working with her. I service all of my vehicles here and I couldn't be happier!!! More

My REVIEW The service center at Shottenkirk Honda of Cartersville is one place i love to go without thinking twice. The staff there are very warm, pleasant,frie The service center at Shottenkirk Honda of Cartersville is one place i love to go without thinking twice. The staff there are very warm, pleasant,friendly and ready to help. I can't count how many times Angie would go out of her ways to make sure i get satisfied. She operates like a "mother" with a touch of professionalism - lol. They (the team at the service center) work seamlessly to deliver an awesome result. The one and only time i tried sales was through Eric who thought i could get a change of car through a good bargain. He introduced me to Alex. But I was asked to bring an "arm and leg" even after i made a deposit and was going to trade-in my car. I got frustrated and walked out of the transaction. Alex tried his best but it wasn't his call or place to make the decision. It was a management thing...i guess. Kudos to the service center team! More

Quick! Shottenkirk Honda is always a pleasant experience. Clean, bright and spacious waiting area. Service was completed in about 1 hour which was less tha Shottenkirk Honda is always a pleasant experience. Clean, bright and spacious waiting area. Service was completed in about 1 hour which was less than expected. More

Eric was easy to work with and got our problem solved quickly. Our gear shift button has popped out. I was unable to shift into park. Thanks Eric quickly. Our gear shift button has popped out. I was unable to shift into park. Thanks Eric More

Great communication, fast service, thanks for taking us to grab some food too. Will be back to get rest of services completed. Glad we have the maintenance plan to grab some food too. Will be back to get rest of services completed. Glad we have the maintenance plan More

Awesome service. My car is making a random noise so I took it in for them to look at. The car wouldn’t make the noise while there, so they weren’t able to make any repairs, but gave a suggestion as to wh took it in for them to look at. The car wouldn’t make the noise while there, so they weren’t able to make any repairs, but gave a suggestion as to what might be wrong. Didn’t charge me for the visit! Most dealers would have made a repair anyway, just guessing as to what it was, or a a minimum would charge for the visit. Cheers to them and I will definitely be returning to them for the repair at a later time if necessary. More