Shottenkirk Honda of Cartersville - Service Center

Always great customer service and letting me know exactly what needs service on my vehicle. Had to leave my car and Angie called me several times to keep me updated on what was going on! what needs service on my vehicle. Had to leave my car and Angie called me several times to keep me updated on what was going on! More

Our family has purchased one new and two used Hondas from this dealership over the past 10 years. We generally service our vehicles at Shottenkirk as well. this dealership over the past 10 years. We generally service our vehicles at Shottenkirk as well. More

Oil Change This is where I purchased my Honda. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXx XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX This is where I purchased my Honda. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXx XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX More

I was surprised that the person taking my car to the area where the oil and filter were to be changed was not wearing a mask. Also, although I had an appointment the service rep told me it would take an hour where the oil and filter were to be changed was not wearing a mask. Also, although I had an appointment the service rep told me it would take an hour or 1-1/2 hours to change the oil. That seemed like a long time to do that. Fortunately, it didn't take more than 30-40 minutes and I was on my way. More

Appt made in advance, drove into service bay, they took my Honda Fit straightway for maintenance. Service staff very accommodating, professional and polite. Over all excellent experience! my Honda Fit straightway for maintenance. Service staff very accommodating, professional and polite. Over all excellent experience! More

Excellent, quick service. Everyone was friendly, helpful and on top of things! They kept me up to date and informed on the status of my Honda Pilot. Definitely recommend. and on top of things! They kept me up to date and informed on the status of my Honda Pilot. Definitely recommend. More

Service review The appointment went very well. I did not have any problems. The wait was not that long. Customer service was very friendly and I was pleased. The appointment went very well. I did not have any problems. The wait was not that long. Customer service was very friendly and I was pleased. More

The wait time even with an appointment for an oil change should have been better. The staff was welcoming, nice, and the dealership was clean, should have been better. The staff was welcoming, nice, and the dealership was clean, More

They were real quick with my oil change and tire rotation. I like how they run through everything on the vehicle checklist to make sure everything else is in good condition. Great job on Tori’s cust rotation. I like how they run through everything on the vehicle checklist to make sure everything else is in good condition. Great job on Tori’s customer service. More

The appointment was easy to make online and the service person was very courteous. He got me in and out without a headach, which is always appreciated. person was very courteous. He got me in and out without a headach, which is always appreciated. More