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Shottenkirk Honda of Cartersville - Service Center
Cartersville, GA
4,030 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,030 Reviews of Shottenkirk Honda of Cartersville - Service Center
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Verified Customer
September 21, 2020
Their service and attention to my needs was fantastic. I have had both of my cars serviced in the last two weeks and went as expected have had both of my cars serviced in the last two weeks and went as expected More
by HALWOODSSR
September 21, 2020
Excellent! Thank you. I always appreciate the kindness and welcoming attitude I receive when I enter the shop for a service. I will be back. and welcoming attitude I receive when I enter the shop for a service. I will be back. More
by CHADOATES
Employees Worked With
September 21, 2020
Great customer experience at Shottenkirk of Cartersville has gone above & beyond to take care of us! Highly recommend this dealership — friendly crew and quality work! has gone above & beyond to take care of us! Highly recommend this dealership — friendly crew and quality work! More
by JODYNJESS
Employees Worked With
Cody
September 21, 2020
Great job from Shottenkirk, scheduling online was quick and easy. Oil change and a couple of recall items were handled in the time it took to cross the street and get a bite to eat. and easy. Oil change and a couple of recall items were handled in the time it took to cross the street and get a bite to eat. More
by JFARRIBA
Employees Worked With
Angie Angell, Eric Staton
September 18, 2020
Waited an extra 30 minutes while the paperwork was being “processed”. My truck sat in the breezeway ready to go for a long time until I asked if it was ready. “processed”. My truck sat in the breezeway ready to go for a long time until I asked if it was ready. More
by GUSNAVE
Employees Worked With
Eric Staton
September 18, 2020
Fast friendly service. Keep up the good work. Check in was prompt and my car was ready when they said it would be. The waiting area is clean and bright with lots of room to social distance. was prompt and my car was ready when they said it would be. The waiting area is clean and bright with lots of room to social distance. More
by Alan
Employees Worked With
Eric Staton
September 18, 2020
Angie is a great customer service rep. I noticed she was busy but still took time to discuss issues with other customers. Kindness is very important to keep your business. Also, Emily was extremely ni was busy but still took time to discuss issues with other customers. Kindness is very important to keep your business. Also, Emily was extremely nice and helpful. More
by SANDFORD7210
Employees Worked With
Emily Lewis, Angie Angell
September 18, 2020
My consultant was quite nice. Available for a last minute appointment. It's quite a drive for me to go there, but I find their work is better than my nearby dealership. I really wish more of their c minute appointment. It's quite a drive for me to go there, but I find their work is better than my nearby dealership. I really wish more of their clientele wore face masks. More
by BRIAN
Employees Worked With
Eric Staton
September 17, 2020
Not very happy this time. I made an appointment for 9 am and left the car for what should have been maybe 2 to 2 1/2 hours of work for oil change, AC check out, with probable freon charge, and a seat belt l and left the car for what should have been maybe 2 to 2 1/2 hours of work for oil change, AC check out, with probable freon charge, and a seat belt light staying on. My wife and I went on to eat breakfast and walk around Cartersville. After 4 hours with no call from the dealership, we went back to check. The original service writer was gone to lunch, and the new guy helping couldn't seem to find the paperwork. After about 20 minutes of looking and trying to find out what was going on, I was finally out of there after 5 hours. Apparently the car had been ready for a couple of hours, but no one called to let me know. I am not sure I will go back. I like the original service writer, Emily Lewis, as I had used her before. So, not a happy camper for this time around. More
by RFOXAB4PJ
Employees Worked With
Emily Lewis
