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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,030 Reviews

4,030 Reviews of Shottenkirk Honda of Cartersville - Service Center

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September 25, 2020

Love this location and Eric in service is amazing. They have a great waiting area and treat customers with the highest level of care. I'm happy to drive from Acworth to Cartersville for service. More

by DILLERH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Staton
September 25, 2020

Ease of getting an appointment. Complete inspection of vehicle. Personable staff. Spotlessly clean showroom, waiting room and service area. Friendly staff. Reasonable wait time for vehicle to be done. More

by ITZMETERRYW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
September 25, 2020

Great service. My car was repaired sooner than they told me. I got a loaner car while my car was being repaired. I was very pleased with that. More

by LBEASLEY52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
September 24, 2020

Such a friendly staff. Although there was a long wait, I was completely expecting that. Eric was very helpful, and he let me know what I needed to do next with my services. Great experience overall! More

by KIRSTEN.GORDON16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Staton
September 24, 2020

Great service from the Service Manager. Got my truck in Great service from the Service Manager. Got my truck in and out very fast! The Service Department is great, and very dependable. The Service Dep More

by BEVERAGEINFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis, Eric Staton
September 23, 2020

Several cars were waiting at service when I arrived. A woman pulled in behind me, waited for a few minutes then got of her car and walked into the service area. Then a service guy came out with her, l am More

by PENNINGTONHG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody renner - very nice guy, Angie Angell
September 23, 2020

A p p r e c i a t e t h e a t t e n t I o n given to A p p r e c i a t e t h e a t t e n t I o n given to me and my vehicle. More

by BILLBOEHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
September 23, 2020

I have always had a pleasant experience at this dealership and plan to purchase my next vehicle here. They staff is courteous and helpful with any questions or concerns. More

by KCulp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Staton
September 22, 2020

Shottenkirk Honda of Cartersville gives the best service!! They always go above and beyond for us! I will only shop here from now on! Thanks! More

by HOLLYGALLEGOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hardy, Emily Lewis, Angie Angell, Tori Brady, Eric Staton
Sep 22, 2020 -

Shottenkirk Honda of Cartersville responded

Holly, Thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again!

September 22, 2020

Service was great. It was my first time here. Everyone was friendly and helpful. I will be using Shottenkirk Honda for all my service needs. More

by CAWCPAMTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Staton
Sep 22, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you so much for sharing your experience with us! We always strive to provide excellent service for our customers and we are glad to hear that our dedication reflected that. We look forward to seeing you again at your next service appointment!

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