Shottenkirk Honda of Cartersville - Service Center

My service experience at Shottenkirk Honda is always positive, and I actually enjoy taking my vehicle in. Every time I pull into the service dock, a friendly and attentive service writer greets me promp positive, and I actually enjoy taking my vehicle in. Every time I pull into the service dock, a friendly and attentive service writer greets me promptly. Since I usually go eat lunch while I get service done, the service writers phone me with the results of the preliminary overall check and any recommended services, and if I decline a service, they never argue. When I get back to the dealership, the waiting room's chairs are comfortable and sufficiently separated, and the room's tall, spotless windows give me an opportunity to bask in the sun yet remain comfortably cool inside. The vehicle service itself is always done well and efficiently, and once the service has been done, it's easy to pay and collect my vehicle. The whole experience is always smooth and pleasant. More

I trust the care of my car to the service dept of Shottenkirk. Bought my car there 3 years ago and plan to continue using the service department. They are friendly, courteous and take good care of my Shottenkirk. Bought my car there 3 years ago and plan to continue using the service department. They are friendly, courteous and take good care of my vehicle, More

Always can schedule me when I call, at the time that I ask for. I leave my car, and it is usually ready when I came back. ask for. I leave my car, and it is usually ready when I came back. More

Angie is the best and always takes care of us!!! We do all of our services here and they are always better then any other dealer when it comes to customer service. all of our services here and they are always better then any other dealer when it comes to customer service. More

My pilot randomly shuts off while driving g. It has been there 3 times for this. They cannot fix it. Very frustrated with this situation. I cannot get any phone calls regarding this. I have called and have there 3 times for this. They cannot fix it. Very frustrated with this situation. I cannot get any phone calls regarding this. I have called and have to call back 3 hours later to get an answer. More

John was a pleasure to work with. He made sure the work was completed to my satisfaction & actually got it finished a little earlier than expected. Very professional, courteous & easy to work with. was completed to my satisfaction & actually got it finished a little earlier than expected. Very professional, courteous & easy to work with. More

Awesome Experience, Gavin went above and beyond and really made the difference for me. I am a customer for life because of him Gavin Smith is the man.... So is Nick in the service center and how he ha really made the difference for me. I am a customer for life because of him Gavin Smith is the man.... So is Nick in the service center and how he handled everything was just fantastic. Nick had everything set up before hand and my son was in and out I really love this dealership due to the people that work there. A++++ More

Pleasant service, nice area to sit and study while waiting! My service advisor was friendly, quick and answered all my questions. Scheduling service online was a nice option also. waiting! My service advisor was friendly, quick and answered all my questions. Scheduling service online was a nice option also. More

Awesome experience. Emily was so pleasant to work with. Answered all my questions and was reasonable. She went above and beyond to make sure everything was complete. Answered all my questions and was reasonable. She went above and beyond to make sure everything was complete. More

Plenty of space to social distance, attentive and accommodating staff, complimentary coffee, variety of vending options. I drive a good distance for service from this dealer because of their customer accommodating staff, complimentary coffee, variety of vending options. I drive a good distance for service from this dealer because of their customer service. More