Shottenkirk Honda of Cartersville - Service Center

Great service as usual. Service person, Eric, was able to identify problem, ordered part and vehicle was repaired the next morning. Shottenkirk is a great dealership! to identify problem, ordered part and vehicle was repaired the next morning. Shottenkirk is a great dealership! More

I made two phone calls over a two week period to coordinate this service. One of the things to be done was to replace the driver side whisper light. On my first call I explained that I had an extend coordinate this service. One of the things to be done was to replace the driver side whisper light. On my first call I explained that I had an extended warranty but was told this repair was covered by Honda. On my second call, I went through the same discussion. When we arrived we were told the part had not been ordered because a technician had to made tth More

I appreciated their efficiency an attention to detail. When I got to dealership they quickly took time with writing up my service invoice an what needed to be done. I've been very satisfied with this deal When I got to dealership they quickly took time with writing up my service invoice an what needed to be done. I've been very satisfied with this dealership an service personal. They get an A+with me😄 More

I was provided excellent service both on the phone, in making the appointment and they by John at the Service Center. Both of the employees are outstanding. making the appointment and they by John at the Service Center. Both of the employees are outstanding. More

The service team at Shottenkirk are always very professional and friendly. I’ve been taking my car there for years and I’m always treated well. Tell Angie I said she is wonderful. professional and friendly. I’ve been taking my car there for years and I’m always treated well. Tell Angie I said she is wonderful. More

Tyler and his team are always, friendly, efficient and go the extra mile to make sure my family and I are safe and that everything is taken care of regarding the servicing our vehicle. They are also there wh the extra mile to make sure my family and I are safe and that everything is taken care of regarding the servicing our vehicle. They are also there whenever we call in with a question. We travel over 60 miles one way just to see this team at Shottenkirk. More

Very professional and pleasant customer service. Bernie Black and Miles Tuck were very professional and helpful in the purchase of my Ridgeline in June and Eric Staton provided very professional and helpfu Black and Miles Tuck were very professional and helpful in the purchase of my Ridgeline in June and Eric Staton provided very professional and helpful service on a service visit 11/4/2020. More

Emily provided excellent customer service, and I was able to get services completed within a short amount of time! Also, Mr. Hall was accommodating and helpful during service time—thank you! to get services completed within a short amount of time! Also, Mr. Hall was accommodating and helpful during service time—thank you! More

Nice campus. Clean facility. Very Courteous and engaging and competent service employees. Proper mask use and social distancing. I will definitely take my Honda service business back here again. and competent service employees. Proper mask use and social distancing. I will definitely take my Honda service business back here again. More

Staff is very polite. Checking in is easy. Waiting area is clean. Waiting time estimate off by more than 30 minutes and no update was given in between. When we had our car serviced in Washington state we a is clean. Waiting time estimate off by more than 30 minutes and no update was given in between. When we had our car serviced in Washington state we always got a free car wash and a vacuum done. Disappointed that this is not part of the service here. More