Shottenkirk Honda of Cartersville - Service Center

Pleasant staff, will definitely come here again. I’ve owned 7 Honda’s and have been to Hennessy and Ed Voyles for service, I’ll go here over the other two. I would definitely recommend. owned 7 Honda’s and have been to Hennessy and Ed Voyles for service, I’ll go here over the other two. I would definitely recommend. More

service as promised. took less than an hour to get finished. Tyler was professional in his handling of my service call and explained all service done. finished. Tyler was professional in his handling of my service call and explained all service done. More

Every has a smile on their face and is eager to help. Angie was awesome! Got me right in and car ready when promised. Very easy to schedule appt online (unlike other dealerships I've dealt with). Angie was awesome! Got me right in and car ready when promised. Very easy to schedule appt online (unlike other dealerships I've dealt with). More

I cannot give a higher rating. What should have bee repaired in one visit took two trips and four and half additional hours. This was even more disappointing in that when the appointment was made the i repaired in one visit took two trips and four and half additional hours. This was even more disappointing in that when the appointment was made the issue with lightning was clearly made known. This was a known problem with my car as one light had already been replaced and Honda had extended the warranty on these lights. The fact that the customer is not believed on something that is both known to the service department and is quite obvious to identify is very disappointing. On a positive note the people are friendly. More

The facility is always clean, including the shop. Staff are very friendly, knowledgeable, and helpful. My sales person (Bob Corley) has always been a straight-shooter with me. I can sense he is always wo are very friendly, knowledgeable, and helpful. My sales person (Bob Corley) has always been a straight-shooter with me. I can sense he is always working with my best interests in mind. More

Always kind ,curtious, and done in a timely manner. They all refer to me as the candy lady love working with them all very good people all refer to me as the candy lady love working with them all very good people More

I love the ease of pulling in and getting my oil change quickly. They give great feedback without being pushy. I did not give 5 stars because this is the second time that I have entered and no one greets quickly. They give great feedback without being pushy. I did not give 5 stars because this is the second time that I have entered and no one greets you. You stand there feeling like an idiot. I understand that people are busy, but someone could look up and acknowledge the customer and tell them they will be with them in a moment. Both times there were at least four people that could have greeted me. More

Great service and kept me well-informed on my car’s progress. The service staff are always friendly and caring about the customer’s needs. progress. The service staff are always friendly and caring about the customer’s needs. More

Quick and efficient and service representative was extremely helpful. I had a problem with checking out with a service and Tyler was able to assist in rectifying issue. extremely helpful. I had a problem with checking out with a service and Tyler was able to assist in rectifying issue. More

They got me in and out in a quickly. Handled everything needed in a very timely basis. Had a recall, update and normal service and it was handled quickly and efficiently needed in a very timely basis. Had a recall, update and normal service and it was handled quickly and efficiently More