Shottenkirk Honda of Cartersville - Service Center

Polite, pleasant, efficient, informative, no pressure. I appreciated my service rep’s approach and professionalism. He kept me informed and got me in and out there pretty quickly. appreciated my service rep’s approach and professionalism. He kept me informed and got me in and out there pretty quickly. More

Already wrote my review under the section, Add employees not listed. All was fine and even enjoyed visiting with my salesman, Jimmy, for the new Civic I purchased about a month ago. not listed. All was fine and even enjoyed visiting with my salesman, Jimmy, for the new Civic I purchased about a month ago. More

They were great. Had an issue with time and they resolved it by shuttling me where I needed to be. They have been great every time. Will be back. it by shuttling me where I needed to be. They have been great every time. Will be back. More

I was pleased with everything during my visit. I did notice everyone waiting when I sat down was taken care of before me, so I’m happy they took customers in line as to when they arrived! I was very pl notice everyone waiting when I sat down was taken care of before me, so I’m happy they took customers in line as to when they arrived! I was very pleased with the sweet lady who checked me in and took my information. She was very professional. I will be doing business with your dealership with all my needs for my car and will also spread the word to other Honda owners! More

John was very informative and did a great job! He is awesome! Answered all my questions, and gave me an update while I was waiting. White glove treatment at its finest! awesome! Answered all my questions, and gave me an update while I was waiting. White glove treatment at its finest! More

Always have a good experience here. Wanted to give a special shout out to my advisor on 11/18/20, John Heaton. He was especially helpful! special shout out to my advisor on 11/18/20, John Heaton. He was especially helpful! More

I was greeted promptly and cordially. I was told that my service would be complete in approximately one hour and it was completed as promised. Several suggestions were made for additional service but no pre service would be complete in approximately one hour and it was completed as promised. Several suggestions were made for additional service but no pressure was applied. More

Emily did an excellent job. She was courteous and helpful. It is my wife’s car; she even provided me with her cell phone number so my wife can call her with questions. helpful. It is my wife’s car; she even provided me with her cell phone number so my wife can call her with questions. More

John did a good job of managing the replacement of the radio in my 2018 CRV. He kept me informed on the progress and came to get me when it was completed. There was no charge since it was a warranty rep radio in my 2018 CRV. He kept me informed on the progress and came to get me when it was completed. There was no charge since it was a warranty repair. More