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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,030 Reviews

4,030 Reviews of Shottenkirk Honda of Cartersville - Service Center

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December 01, 2020

Very good service. I had a Saturday morning appointment, along with a lot of other people. So it took an hour and a half just to get an oil change. Saturdays are busy. More

by jackga60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Epps
November 30, 2020

Oil change and tire rotation on a Saturday. In and out in no time. Thank you, John and Shottenkirk! I only get my service done at this Cartersville location after purchasing my car there. More

by sharon280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
November 30, 2020

Very friendly, nice people make dealing with the service department pleasant. Angie is always very helpful. They keep the customer informed each step of the process. More

by JWPOYTHRESS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angie Angell
November 28, 2020

Very pleased with my Recent visit to the Service Department. Eric was Fantastic! Eric explains everything so we understand. Brian the Tech is always Awesome. More

by RUGOOFEY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Tech Brian is Awesome , Eric Staton
November 27, 2020

Fast and friendly service. I also like that they have areas in the waiting for you to work while waiting. I was also updated pretty often on the progress of my service. Much appreciated. More

by CMCGHEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Staton
November 26, 2020

I had a 7:00am appointment for an oil change and tire rotation. Out by 8:15am, without feeling pressured by the recommended servicing. Thanks More

by THANKFUL1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell, Bernie Black, Eric Staton
November 26, 2020

Great place to get your car fixed! Came in and they got right to work on my car! And after they gave me some advice on what I might need in the near future! More

by MYLIFEMEMORIES1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell, Eric Staton
November 25, 2020

Eric was great. I have a great experience everytime I'm there! Thanks alot for the customer service and most importantly friendliness and courteous. -Tyler More

by LANDONUBELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Staton
November 25, 2020

Took my 2007 Honda Ridgeline in for an oil change. They game me a time and cost estimste and suggested a couple other services which I agreed to. All this was completed even though I arrived at 2:30 pm. Th More

by PETTUSD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
November 25, 2020

Every time we have been we have waited 3 hours no matter what. We will be getting our future service at Heritage Nissan in Rome. Went for problem they caused and always try to spin and say it’s us. Canno More

by LTHAC53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Angie Angell
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