Shottenkirk Honda of Cartersville - Service Center

Almost 3 hours for regular maintenance because the salesman wanted to upsell. Even after I paid I had to wait in my car with a toddler in the garage. salesman wanted to upsell. Even after I paid I had to wait in my car with a toddler in the garage. More

The Service Technician was very helpful, since I haven't purchased a car since 1994. Isuzu Rodeo I just sold for $800.00 with only 170,00 miles. He explained and I understood everything he answered. purchased a car since 1994. Isuzu Rodeo I just sold for $800.00 with only 170,00 miles. He explained and I understood everything he answered. More

Excellent staff really friendly and very helpful John is awesome explain everything to me great customer service just all around great People look foward to next trip awesome explain everything to me great customer service just all around great People look foward to next trip More

Service department did a great job. I was in an out in appropriate amount of time. Waiting area was comfortable. Everyone was friendly and very helpful. appropriate amount of time. Waiting area was comfortable. Everyone was friendly and very helpful. More

Wonderful customer service. Angie, and the others, went above and beyond to make sure we had what we needed for our first service experience at Shottenkirk (for our 2020 Ridgeline) to be COVID-safe for us. above and beyond to make sure we had what we needed for our first service experience at Shottenkirk (for our 2020 Ridgeline) to be COVID-safe for us. Techs did a great job getting the job done, too. Thanks, Shottenkirk Honda team! We shall be back! :-) More

I had a flat tire in my new Honda CRV and was told at Shottenkirk Honda of Cartersville to call their other location. Once I did that I was given the run around and told to call Honda Roadside assistanc Shottenkirk Honda of Cartersville to call their other location. Once I did that I was given the run around and told to call Honda Roadside assistance. My call was dropped twice and then told they could not help and the receptionist was rude! I am stuck on the side of the road!! got the number to Honda Roadside Assistance and they had a tow truck to me in about an hour plus. Then had to go to the dealership in Cartersville to get the tire fixed. They took almost 2 hours to change my tire. I was not happy. More

Service was done promptly and I got my car back in a reasonable time. The service staff I worked with were very nice, and they made sure I understood everything that was completed. reasonable time. The service staff I worked with were very nice, and they made sure I understood everything that was completed. More

Very pleasant and courteous.I would recommend this Very pleasant and courteous. I would recommend this Dealership to anyone for service or purchase. The people here work as a Team. An extremely clea Very pleasant and courteous. I would recommend this Dealership to anyone for service or purchase. The people here work as a Team. An extremely clean and friendly environment.!!! More

Shottenkirk has the best service department in this area by far!! They always clearly tell you what your car needs, how much it will cost, and how much time they expect it to take. They do great work and t by far!! They always clearly tell you what your car needs, how much it will cost, and how much time they expect it to take. They do great work and the customer service is excellent. Angie Angell is amazing!! More

The service folks are always pleasant and get the job done quickly and at a reasonable price. Waiting area is clean and comfortable. I'll be back for sure. done quickly and at a reasonable price. Waiting area is clean and comfortable. I'll be back for sure. More