Shottenkirk Honda of Cartersville - Service Center

John Heaton was a pleasure to work with. Brought our 2008 Pilot up to date on repairs and service. Should be good for another 60,000 miles. This is good as my wife and I are in our late seventies and did not Pilot up to date on repairs and service. Should be good for another 60,000 miles. This is good as my wife and I are in our late seventies and did not want to commit to a new car payment, taxes and insurance increases. Now I need to bring my 2007 Ridgeline up to date. More

Great Job, easy in and out and done when they said it would be. The dealership was nice and people working there were wearing their mask, would be. The dealership was nice and people working there were wearing their mask, More

The work is good but the price is outrageously high. Angie and Emily are awesome. I so wish that it did not cost so much to get my car fixed! Angie and Emily are awesome. I so wish that it did not cost so much to get my car fixed! More

I had a question about my new Pilot while I was getting my first oil change and Emily pulled up a video that answered my question. my first oil change and Emily pulled up a video that answered my question. More

As an automotive professional and a previous department manager I always watch for the little things. I can honestly say that my experience with this dealership and Ms. Emily Lewis is second to none. I alw manager I always watch for the little things. I can honestly say that my experience with this dealership and Ms. Emily Lewis is second to none. I always feel that I am important and they truly care about the customer. With that being said, Great Job Emily and Great Job to Honda of Cartersville. I will always sing your praise! More

Great experience! Sales person Angie was friendly and knowledgeable. Shuttle driver was very helpful and friendly. Also completed service quickly! Great experience overall will return. knowledgeable. Shuttle driver was very helpful and friendly. Also completed service quickly! Great experience overall will return. More

I like using this dealership due to quality,friendlyness,professionalism,timely ness and convenience. Being able to drop off vehicle and use the courtesy vehicle is a plus. quality,friendlyness,professionalism,timely ness and convenience. Being able to drop off vehicle and use the courtesy vehicle is a plus. More

I was very pleased with Keri! She was helpful and friendly and I had some questions and she was able to answer them and with confidence which gave me comfort. friendly and I had some questions and she was able to answer them and with confidence which gave me comfort. More

I have thought the service at Shotttenkirk was top notch. It is always thorough and on time. The maintenance plans are always reasonable priced and available. It is always thorough and on time. The maintenance plans are always reasonable priced and available. More

Tyler Bone is a detriment to you company. In addition, I was told I needed a new Powersteering Rack. It was a lie. I went to other mechanics to be sure. It would have cost me $2900 if I had the work done at was told I needed a new Powersteering Rack. It was a lie. I went to other mechanics to be sure. It would have cost me $2900 if I had the work done at Shottenkirk. I trusted you. I bought the car there in 2010 and I only had you service it. Never again and when I wanted to speak with Tyler Bone about simply changing my email address and contact info, he said he was in a meeting the 3 times I tried to speak with him. The last time, he picked up the phone, hung up and then refused to answer claiming he was in a meeting again when I called back 30 seconds later after he disconnected me when the call was transferred to his office. I have little tolerance for liars. I will never bring my car back there, never purchase another Honda at your location, and I will be sure to tell everyone about my last experience with your store. Trust is everything. More