Shottenkirk Honda of Cartersville - Service Center

Always nice , clean waiting area , organized - being able to make an appointment is convenient. I feel that I always get quality service from this department. to make an appointment is convenient. I feel that I always get quality service from this department. More

Everything was great Angie was super the work was done in a good amount of time everyone was very professional and courteous I was impressed a good amount of time everyone was very professional and courteous I was impressed More

Typically I have visited this dealership many times for service and for the most part I am very, very pleased with them in every respect. I have visited other Honda dealerships from time to time, and none service and for the most part I am very, very pleased with them in every respect. I have visited other Honda dealerships from time to time, and none of them equal Shottenkirk, with only one exception, and that being Economy Honda in Chattanooga, TN where we bought an Accord when we lived in Chattanooga. I will continue to take my two Hondas as long as they continue to provide the excellent service that they are providing at this time. Just saying. More

Thank you Angie all service agents and technicians for Thank you Angie all service agents and technicians for the excellent service.You all went out of your way to do my service at an affordable price Thank you Angie all service agents and technicians for the excellent service.You all went out of your way to do my service at an affordable price More

Bcm recall and oil change. Was there 3 hrs. Car detailing or cleanup was shoddy, half assed at best. Sorry guys, wasnt a good job. Tried to say I needed a cabin filter when mine wasnt dirty, just detailing or cleanup was shoddy, half assed at best. Sorry guys, wasnt a good job. Tried to say I needed a cabin filter when mine wasnt dirty, just had leaf pieces that knocked out real easy. Had changed it at 10,000 mile mark still at less than 14,000 now. No way it needed changing again. Recommended fuel additive for cleaning, but cant tell any difference in mileage. Need to stay with what is absolutely necessary, not just try and add money to service ticket. Not wise and not kool. More

Angie was an absolute pleasure to work with. She was very friendly and did everything she could to make sure I had a positive experience. I purchased new tires and noticed some vibrations when I was driving friendly and did everything she could to make sure I had a positive experience. I purchased new tires and noticed some vibrations when I was driving home. I brought the car back to have them checked out. They rebalanced the tires and had Tony test drive my car then ride with me to ensure I was completely satisficed. I was very impressed by their level of customer service. More

Waited for my car to be serviced. My service advisor Keri Bennet was able get me in and out quickly! I would highly recommend her! Bennet was able get me in and out quickly! I would highly recommend her! More

Excellent service! Very attentive and polite. Bernie was very friendly and explained everything. I felt like the top priority while I was waiting for an oil change and balance/rotation. very friendly and explained everything. I felt like the top priority while I was waiting for an oil change and balance/rotation. More