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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,102 Reviews

4,102 Reviews of Shottenkirk Honda of Cartersville - Service Center

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October 11, 2021

John was super helpful from the time I called, to the time I got there, and throughout the process. And when it took a lot longer than expected, he arranged a ride for me home and then back to the dealer More

by CHDISCIPLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
October 11, 2021

I gave a review 2 weeks ago on Google Google that this is an excellent dealership service department is one of the best I've ever experienced competitive prices knowledgeable is this knowledgeable employees More

by WILLIAMJEFFERSON138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
October 11, 2021

Caring, responsible, treated me like a person with kindness. Made sure I was taken care of and just didn't leave me hanging without transportation. I have done business with this particular Honda pl More

by STARBRITE58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary in the service Department she gets 5 stars
October 11, 2021

never less than stellar service even with my upgrade from my civic to my accord. great dealership all around. from sales to service to management. More

by TAMARA.FAMBRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Corley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
October 11, 2021

It was great the service was well and was very helpful and quick to g e wait was that long More

by TRACEYPRICE73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Keri Bennett
October 10, 2021

Even with an appointment it took 2.5 hour's for an oil change, tire rotation and to change out a headlight. More

by KLUNDBERG5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angie Angell
October 09, 2021

Very clean, friendly, and complete. John was quick to get my car into the service bay and kept me updates on its status. More

by Darrell M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John.
October 09, 2021

Had a problem that occurred while traveling and Shottenkirk took me right in. The part was in stock and the car was fixed quickly. Great staff and great follow up. More

by MARYMSHOE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angie Angell
October 09, 2021

Keri was right there to greet us, she has been very helpful several times so we ask for her when ever we go there. She is very knowledgeable about the car and the things it can do from the screen. Than More

by Marble2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
October 08, 2021

Was in and out in no time and everyone was so friendly and nice. The waiting room was great and even the customers were nice. More

by GREATWIFE50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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