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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,130 Reviews

4,130 Reviews of Shottenkirk Honda of Cartersville - Service Center

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March 27, 2023

Service Department - 15,000mile service -Courteous, Kind and when they found that I needed addition service which would take more time but I had an appointment in town, they gave me a ride( the porter was v More

by cyndecat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
the Porter, Damien Brooks
Mar 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! Damien and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

March 27, 2023

Shottenkirk is a great dealership, very nice and polite and my car was serviced in a timely manner. More

by Areo70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Mar 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

March 24, 2023

Always a great experience! Friendly staff! Angie was great as usual and Chris (mechanic) always makes an effort to come and chat and give me updates. This is why i drive an ho More

by WIREDWILLYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Mar 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

March 24, 2023

Always excellent service! The service rep clearly explained everything and the car was pretty much ready at the time she provided. I can't say enough good things about this Ca More

by KAWINN74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Mar 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

March 24, 2023

I have no complaints about the service at the Honda service department. Everything went fine. More

by 70MILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Mar 27, 2023 -

Shottenkirk Honda of Cartersville responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!

March 24, 2023

Friendly staff but I had an appointment and was told two hours. They took others before me and my service took over five hours. I made the appointment early enough to accommodate my other plans and this w More

by JILLDROBERTS1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure of the name
Mar 27, 2023 -

Shottenkirk Honda of Cartersville responded

We are very sorry that your service took longer than anticipated. We sincerely value your business and look forward to your next visit.

March 23, 2023

Ginger makes Shottenkirk better. She is amazingly helpful, knowledgeable, and caring, especially when you are confused. More

by Odyssey Mom
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Mar 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 23, 2023

Ron Davis did an outstanding job getting my daughter’s car up and going! He kept his commitment on the timeframe for a major repair, and kept me informed at every step! Fantastic service! More

by AELLISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Davis
Mar 23, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for Ron and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 23, 2023

Brought our vehicle in for service. Thought the Service Department was excellent. Very Impressed with the service and customer service. Thanks Ginger C. More

by OWENSDMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Mar 23, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review, Owen! We are so glad that Ginger had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

March 22, 2023

Excellent service on my Honda & all the work was completed in a timely manner with no issues. More

by DAWGSAREGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tyler Heaton
Mar 23, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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